First time car buyer everybody was very friendly and very helpful definitely will be buying another car in the future and would recommend anybody to this dealer.
Great reliable car
by kbrian from Vancouver, BC
December 27, 2018
This car has plenty of room, decent on gas, powerful for a compact SUV. The Bluetooth connection is a little annoying; a phone can be paired for calls, but you can't play media through the vehicle's sound system using bluetooth.
This dealership was top notch! Irnes went above and beyond to make sure we purchased the car we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on a Jetta the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Stone Mountain VW (Irnes Masic in particular) to anyone who is looking for a new or used vehicle.
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
Salesperson, Sung Hong, was curious, professional and very knowledgeable about the vehicle. Sold me a car for the price that they have advertised and no hidden fees.
The perfect car
by MT from Glendale,NY
October 8, 2018
The overall quality of the car is fantastic. This is the best car that I have driven. It drives smoothly with no problems. I am so happy to have this car because I drive everyday and gas mileage was an issue on my old car. A full tank of gas lasts me Atleast 2 weeks and i think that’s great for how much i drive.
Go straight to this dealership! Irnes and Tamimi are pros.
by Lisa M from DealerRater.com
November 29, 2018
Irnes was fantastic! He was informative, helpful, good-natured and efficient. He was respectful of our time frame and was attentive after our initial visit/test drive but not high pressured. He called when he said he would call, was available to answer questions and got us the car we wanted. The color combo we wanted was not available in state???put down our deposit Saturday night and drove away in our new car on Tuesday. Tamimi, in the finance area, was also a pleasure to work with. He clearly presented all the information, was patient, and very organized. I give these two professionals my highest recommendation and would not hesitate to send folks to Stone Mountain VW. We had our last VW for 16 years and hope our new Sportwagen will have similar longevity. Thank you, Irnes!
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
I only shop at Carfax dealers. Sam is a great guy. I picked a car with low miles, clean Carfax report, and priced well under average retail price. When I returned from a short test drive, I made an offer and he accepted. The whole process took less than forty five minutes. Sam even referred me to a low interest credit union for financing well under that of my regular megabank. I'd do business with these guys again in a heartbeat.
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
The salesman and finance manager made my experience great... No complaints
Overall very nice car . . .
by RGB from Pawleys Island
December 14, 2018
This Tiguan has more than enough room for us. I am 6'2" tall and I can drive comfortably and also ride in the front or back . It's a nice size (not too big or small) and has ample room in the back hatch.
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
The best all-around vehicle for gas mileage
by Linda from Oshkosh
January 8, 2019
This car was large enough to allowed me to carry my bike safely inside and yet get the great gass mileage of a smaller car.
I just want thank Millo for a great first time experience in getting a me a great reliable car. Although, it was late and close to closing two nights straight he listened to my needs, and made sure I was fully taken care of. Felt like a distant uncle. He showed true compassion for what he does, and was not "pushy" in making you feel like you were just a sale. Karl was great as well in getting me in out and answering all questions I may have had as a first timer. Jersey made sure I got the most for my trade in and I truly appreciate the team work in making me feel okay about my purchase. Millo even made sure I got new windshield wipers not thinking he heard me he text me to let me know he was going to take care of everything. I sincerely appreciate everything guys. See you soon for my courtesy wash since the weather actually is permitting.
by GinnyBF from Kansas City
December 7, 2018
I am so happy I bought this car. It has great handling and it has some get up and go! Tons of cargo space. The only drawbacks so far, I wish there was a little more room in the back seat, and the front seats are a little narrow for me.
Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Silvia was a great person to work and seal the deal with! She helped us step by step in insuring we got exactly the car we wanted. She made our experience at Volkswagen very great so did all the people there. Everyone was very friendly, patient, and easy to work with. Will definitely recommend people to purchase their cars here!
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
The TDI that I purchased was originally "not for sale" that was supposed to be sent to an auction. The Sales manager Talas worked with me because it was the only one on their lot. He put new tires on the car, fixed a wheel bearing, and got me a great price. I was very happy with how the took care of me as their customer. Silvia was incredibly nice and was the best agent to work with. The dealership was no pressure, down to earth, good people.
Most functional car I’ve ever owned
by Cristiana from Panama City Beach, Fl
January 4, 2019
The Volkswagen Tiguan perfectly combines functionality with style. Features and interior comfort are superior. The technological options provide ease of travel and the sunroof is fantastic!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Truly it’s the most reliable care I ever owned
July 25, 2018
This vehicle is compact sleek solid as well have great push momentum, this car name is well drivin from the combination between Tiger & Eguana
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Stylish and practical
by Craig from Toledo, Ohio
July 9, 2018
Love everything about the Tiguan! The car handles wonderfully, it’s very spacious, and it’s a very nice looking too! I would recommend this car to anyone.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
best car buying experience I've had
by jenn1070 from Ashford
December 30, 2018
I was looking for a car forever, found the tiguan and fell in love!!! best experience from start to finish, glad I bought it !!!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Great vehicle when purchased certified used
by Dixie from Eden Prairie, MN
November 9, 2018
The Tiguan SEL 4Motion is a great small/mid size SUV but is over priced when new. Purchase certified used and get a premium vehicle for an entry level price.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
Compact, Good space, A pleasure to Drive
by Larry's Tiguan from Savannah
June 30, 2018
The Tiguan is a great family car as well as a sporty SUV. It's perfect for city traffic with many safety features and is stable and quiet on the interstate. With the rear seat folded, it's spacious and easy to load. Never damaged. Always kept clean.
Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you
Best car ever!
by Jennifer T from King William, VA
December 25, 2018
My son has a 2012 sportwagen and we absolutely love it! The best car ever, according to my son and I agree! He uses it for commuting and hauling kayaks on top and having fun.
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