I???ve always use this dealership for service of my 2008 Volkswagen Jetta because I had Always Hey I had an awesome experience with the service department I thought I would give their sales team a try . I???m happy to report that the sales team and my new friend John Pittman are just as awesome as their service department. He helped me fall in love with My new 2018 Passat GT . He was able to answer all of my questions and show me the ropes of this great vehicle . Great sales team and finance team! Very happy with my new purchase !!!
Good experience with dealership. Not there fault for poor quality out of VW . I bought new and received recall before I received title for plates. Have owned for nine months with multiple issues and now on 3rd recall.
I have received excellent customer service from the Tom Wood VW dealership. I purchased my car there and was very satisfied with the process. Since then, any assistance I have needed has been prompt nd courteous.
I had a great experience at Falcone from start to finish! Tiffany was super helpful and made purchasing my VW Jetta fun and easy. She was very knowledgable and took the time to show me my vehicles features and how to use them. She also helped me return my rental vehicle which was greatly appreciated!
Being the 3rd Subaru I've picked up from Falcone I walked in knowing Alex (my salesman) was going to get me into the vehicle of my choice without pressure. He was able to walk me thru what model would best suit my needs and all of the new features of the car. I've been to my local dealer up north and was less than impressed. I decided to give Falcone a chance after hearing great things. I made the drive down to Indy and haven't been happier. Thanks to the entire staff that works to keep us customers happy and coming back.
I called this dealership to get new tires on my sons car. I got a timely response and was able to schedule an appointment easily. The service was prompt and the price was right. Would definitely recommend.
The service department at VW Noblesville is incredibly helpful and efficient. I highly recommend them. The manager of the service department, Brian McNamee is really awesome and helpful. He went above and beyond to get my car fixed. Thanks very much Brian.
Second time in six months that I have had a brake booster replaced on my 2014 Jetta. I felt like my concerns were all addressed with respect. I also heard the words I like to hear: PARTS WARRANTY! I always feel welcome no matter what my reason is for visiting. Hopefully, next time, it will just be a car wash! 10/10, would recommend!
Delt with Geoff Heavner, very personable and friendly. Fixed my daughters car sooner than expected at the est price. Will be back for sure if any other problems come up. Also like the text est they provide. Thank you
Great costumer service. I will shop with Tom Wood Noblesville again. Not pushy. I loved that Glenn took time to teach us about VW and was so kind to show us the difference between the packages. We have nothing bad to say.
Once I walked in the building I was greeted by friendly staff! Since this was my first time ever buying a car, I was alittle nervous! The staff here at Tom Wood made my experience buying a car enjoyable! I have shopped around different dealerships around Indy and I did not have the warm welcome that I did here! Mike Bragg was very professional was a great first impression! Greg Suskovich really went over and beyond to make sure I was happy with my purchase! Lauren Bailey also was very friendly and easy to talk too! Overall, I couldn???t have ask for a better place to buy my first car! I would encourage anyone to shop here for their next car! There is no doubt I will be back for my next purchase at Tom Wood VW in noblesville!
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