Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
This was our first time with McDonald and it was our salesperson who we'd like to rave about. McDonald clearly cares about who they employ -- this says much about the dealership. Sam Guardea was courteous, respectful -- not in the least pushy -- informative and took the extra step to help us in the buying process. He went above and beyond to assist in our purchase AND, it was a pre-owned vehicle we purchased.....not a NEW one, which, one might think, would garner extra customer attention. We got this from Sam --- regardless of our budget. An appointment with him will make the experience a positive one.
Sam Gardea and his manager Bill (Sales) were exceptional. Comfortable, honest, efficient, and pleasant buying experience. I would highly recommend dealing with them at McDonald Volvo to buy your next Volvo vehicle.
Would be difficult to go anywhere else. 5 stars in every way
by BlakeW from DealerRater.com
October 24, 2018
Fantastic experience at McDonald Volvo. As with any organization, it???s the people who make the difference. My compliments to Aucencio Martinez and Bill Carrera for their polish, professionalism, and patience. Compared to other luxury brands with which I???ve done business in the past - it???ll be hard to not give my business to McDonald Volvo in the future. A 5+ star experience across the board. They strive to rise above.
Flexibility,politeness, and transportation to and from home. I was informed clearly about the process and what was covered by the guarantee. Car was clean when I picked it up. Truly exceptional service! Would recommend this dealership to anyone looking to buy a car.
I went in just to check the XC90 hybrid out and I left with it. I worked with Sam and Bill and the process couldn???t have been easier. Sam???s laid back style was exactly what I was hoping for. Not pushy at all. I hate the car buying process but this was painless. Dave in finance was also great to work with. Very honest about the options that were available. I never feel good after buying a car but after working with Sam and Dave I left McDonald Volvo feeling great!
Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Angela is a genuinely nice, knowledgeable salesperson. She took great care of us and was professional through out the whole process. This is our third car from Sill Terhar Ford and we have been treated very well each time.
We had the pleasure of working with Jeff Callies. He was prompt, professional, and helpful. We did most of the deal via text and phone which made the time we spent at the dealership next to none. No nonsense and friendly. Our finance person, Tom was also professional, friendly, and helpful. From start to finish, we were well taken care of.
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