Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
The whole team, led by Gerry McDonald are professional yet relaxed in their approach to sales and service. I have just purchased my 3rd Volvo from this dealership. Christine Giamattei is second to none at the front desk and Brian Langley was an excellent salesperson. The service team led by Lee Page is awesome, Rich Lewis, Steve Browne, and Erik Williamson have been there through the years and are dedicated, knowledgeable and happen to have a great sense of humor as well. They always explain what is necessary to fix and what would be best for the life of the car. The service technicians Mike, John and Corey have my trust. I am so lucky to be a valued customer of Gengras North Haven!!! They are simply the best and in a sleek new setting!!!
Excellent service from Michael Ferris and the entire staff; the new showroom is clean and comfortable, with beautiful design that reflects the modern design of Volvo's cars. It was an easy and satisfying experience, and I drove out with my favorite car yet.
I was impressed by the timeliness of the work. I was notified before additional work was done (needed brakes) and given a fair price for the addition. The service advisor exemplified outstanding and exceptional customer service. He was pleasant, helpful and patient with my many questions and concerns. Thank you.
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
Our salesman, Angelo Labbruzzo, was excellent - so nice and extremely helpful in helping me understand all the options available in the XC90. The choices were a bit confusing, and he helped me a great deal in making the right decision. He also helped save me some money, which was terrific and certainly helped seal the deal! John Daley in the finance office was also very helpful and patient and helped me understand the many options available for service contracts and warranty extensions. Extremely professional all the way around.
I'm very wary of dealerships, but Jonathan in the Service Dept. treated me with honesty and fairness. Both he and Melanie, the Manager, went out of their way to ensure that I was informed about the work being done, which included showing me the damaged part that needed replacement. The work was completely quickly and the price was fair. Thank you Jonathan and Melanie.
Went there for a 50,000-mile checkup, (and was given a loaner) and they discovered a cracked boot on an axle of my C30. Part was not in, so they scheduled me for another visit (and another loaner) and did the repairs free of charge. Very friendly, and the renovated service dept. is really nice!
I was able to re-schedule without difficulty after an unexpected event caused me to cancel my first appointment. When I arrived, they were expecting me and there was no wait. During the service visit there was ample place for me to work. When they were done, the service person came out to me to deliver the paperwork and explain what they had done. Great service visit all around!!
Service team exhibits high level of knowledge and professionalism throughout service process. Courteous when answering questions and amenable to follow-up questions. Would highly recommend service department to Volvo owners.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.