I have been going to Good Guys for over 10 years now. I will not go anywhere else for repairs. The buying experience for a used car is unlike any other dealer I have used. Jason (the owner) is great to deal with and as trustworthy as they come. I give Good Guys my highest possible rating.
Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.
I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.
Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!
The salesman was excellent. He knew every detail about the Audi Q3, and the particular functions available with the technology package. He described the features of the car while I test drove the vehicle.
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
The whole team, led by Gerry McDonald are professional yet relaxed in their approach to sales and service. I have just purchased my 3rd Volvo from this dealership. Christine Giamattei is second to none at the front desk and Brian Langley was an excellent salesperson. The service team led by Lee Page is awesome, Rich Lewis, Steve Browne, and Erik Williamson have been there through the years and are dedicated, knowledgeable and happen to have a great sense of humor as well. They always explain what is necessary to fix and what would be best for the life of the car. The service technicians Mike, John and Corey have my trust. I am so lucky to be a valued customer of Gengras North Haven!!! They are simply the best and in a sleek new setting!!!
Excellent service from Michael Ferris and the entire staff; the new showroom is clean and comfortable, with beautiful design that reflects the modern design of Volvo's cars. It was an easy and satisfying experience, and I drove out with my favorite car yet.
I was impressed by the timeliness of the work. I was notified before additional work was done (needed brakes) and given a fair price for the addition. The service advisor exemplified outstanding and exceptional customer service. He was pleasant, helpful and patient with my many questions and concerns. Thank you.
My service advisor, Steve, answered or tried to answer all of my questions about the maintenance performed on my car. The waiting area was very comfortable. Free snacks and drinks were available. Overall, I would recommend Gengras to family members and friends; they go above and beyond what is expected of a service shop , charge fair prices, and are very transparent and friendly.
Great service An help. Tried a few other dealers before them an was feeling pressured to buy any car but the 1 I went to look at. Carmax should of been my first an only stop. Recommend them to everyone
I have frequented many Volvo dealerships for my service needs over the past 10 years but Gengras is the only experience I have had where I felt there was a completely honest and open line of communication about each recommendation and the reasoning behind the same. They kept me advised every step of the way and when one part turned out to not solve the problem, they were honest and asked for my permission to remove it at no cost and try something else rather than try to convince me I still needed that part in addition to others as other dealerships have done in the past. The trust they created will certainly keep me returning for my service needs in the future.
Thank you so much (Charlie) for helping my husband and I purchase the vehicle we always wanted. I saw how you went above and beyond to get us out of our current loan and always with a smile on and very positive. You kept following up with us several times throughout the day. People like to hear that. You gave us options and hustled for us. Honestly, even if the deal wouldn’t have gone through, I would have been happy because you really tried. I never thought the deal would have gone through because of our credit issues from two years ago and everything but you made it possible. I look forward to working with you again on our next vehicle. I will definitely continue to buy here and I will always recommend you as a sales person. I can continue to say nice things about Shamrock and hope they knows they have a great employee. The Wrangler is absolutely awesome and the modifications are subtle but awesome.
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