Went over and above to have the used car I bought spotless!
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.
My XC70 Safe, dependable, excellent visibility
by VolvoXC70Fan from Olney, MD
October 24, 2018
The XC70 station wagon design provides excellent visibility. Volvo should have kept it in its lineup. The interior quality is excellent and the technology is intuitively user friendly. The safety features on this car make driving it reassuring and fun.
No pressure sales, very informative and a fair price. Love my car!
Most Elegant Form of Swedish Mastery
by PeterC from Lihue, HI
December 20, 2018
This vehicle is a true from of luxury and simplicity. The vehicle has great curb appeal and the seats are beyond comfortable. The standard Pilot Assist is a fun feature and definitely helps you out on those long drives and when you get a little tired and sloppy on the road. The only thing I found a little difficult finding on the vehicle is the heated seat controls and the button to open the hood of the vehicle.
My husband and I are no strangers to car buying. Due to lifestyle changes and a love of new cars, we've shared 7 different car buying experiences in our 13 years together. Gengras Volvo has definitely topped the charts of all of our experiences. We were drawn to Volvo after a friend raved about the safety features and reliability she had experienced with her Volvo SUV. We chose Gengras mainly due to the convenience of the location and we certainly made the right choice. The no pressure, relaxing and sophisticated environment of the showroom was immediately comforting. Vecdet was our salesman and Allen was instrumental in the transaction as well. I cannot say enough about the professional and kind approach displayed by everyone that we encountered. On the day I picked up my new car, it was covered inside the showroom. Vecdet and another associate unveiled it for me, I felt like a celebrity. Vecdet went on to spend a generous amount of time walking me through all of the features of my vehicle as well as guiding me on canceling the registration on my former vehicle. He had all of the answers to my questions- before I could even ask them. I've owned the car for 3 days and have been contacted by phone and email- simply to say thank you and see if I am happy with my purchase. Vecdet has also encouraged me to stop down if I have any questions about my new vehicle. Up until walking into Gengras, I had always felt like a walking dollar sign whenever I entered a car dealership. This couldn't be further from what we experienced during this transaction. I highly recommend this dealership, and while I'm at it- Vecdet. He was beyond wonderful to deal with.
Best most reliable car I have owned
by happy owner from St Louis, Mo
November 9, 2018
Recent trip to Pa. 3100 miles 119 gals gas,26 mpg highway and 2 lane mountain. This car handled back mountain roads like dream even in downpour. I gave it a 4star on interior design because it could use more leg room in second row seating.
The salesman, Jeff Swierbutowicz, is attuned to our needs and matched the features of the car to them. He is also a great representative for the Volvo company .In addition, the service dept. has always been great to deal with.
Extremely powerful Crossover
by JobuSam from Chantilly, VA
October 20, 2018
Super & Turbocharged engine gives this car a high thrust to weight ratio! Lots of safety features. Very comfortable and looks great. A bit pricey. Overall reliability is good but bells and whistles sometimes need adjusting, all under warranty though.
This is my second XC70. I wish it had the powerful 6cylindar engine of my 2009 Volvo. I am also wishing it had the quiet ride of the 2009 XC70. The highway noise at freeway speeds makes conversation more difficult. I love all the safety features and beautiful leather interior. It seems that the 2016 is not as well put together as the 2009 model.
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
by Gregory from Hamden, CT
December 31, 2018
Perfect for New England winters and fun for traveling in the summer. Ideal for long commutes. Would recommend for families and for those wanting an SUV
Besides the awesome drive up service, immaculate facilities, knowledgeable personnel -- I felt that I could TRUST them - and to me that is the most important thing!
by Inspector 12 from Tarpon Springs, FL
June 21, 2018
Traded in a smaller car due to needing larger cargo space for handicap equipment. Larger size helps. Didn't want an SUV type because it is too high to enter. The Cross Country gives all the room of an SUV, just not the height. Also was chosen because of all the safety features, especially the auto-braking at low speed.
The whole team, led by Gerry McDonald are professional yet relaxed in their approach to sales and service. I have just purchased my 3rd Volvo from this dealership. Christine Giamattei is second to none at the front desk and Brian Langley was an excellent salesperson. The service team led by Lee Page is awesome, Rich Lewis, Steve Browne, and Erik Williamson have been there through the years and are dedicated, knowledgeable and happen to have a great sense of humor as well. They always explain what is necessary to fix and what would be best for the life of the car. The service technicians Mike, John and Corey have my trust. I am so lucky to be a valued customer of Gengras North Haven!!! They are simply the best and in a sleek new setting!!!
Best riding car I have owned
by Amazed from Thompson, Ohio
December 5, 2018
Amazed at the comfort & ride of the Volvo. I knew leasing was over for me for the amount of miles I drive. I wanted a vehicle I knew would last, the Volvo was my pick!
Excellent service from Michael Ferris and the entire staff; the new showroom is clean and comfortable, with beautiful design that reflects the modern design of Volvo's cars. It was an easy and satisfying experience, and I drove out with my favorite car yet.
by JB from Birmingham
January 5, 2019
I drove this car for a day, was really comfortable, easy to drive, super cockpit and great ride quality. The new modern look makes it a car you really feel proud to drive. Well done Volvo
I was impressed by the timeliness of the work. I was notified before additional work was done (needed brakes) and given a fair price for the addition. The service advisor exemplified outstanding and exceptional customer service. He was pleasant, helpful and patient with my many questions and concerns. Thank you.
It has the most features I've ever had.
by Volvo Happy from Sterling, VA
October 21, 2017
Initially we were looking at the Range Rover Discovery and stumbled onto the Volvo XC60. As we compared the two we found the XC60 to have more technical, comfort and safety features. My husband is 6.6' and he says it's a much more comfortable ride for him than the Range Rover as well. We are very happy first time Volvo owners! Remembering a commercial slogan from our youth, " At Volvo we don't offer any rebates. Of course, when you build a good car you don't have to pay someone to buy it!"
My service advisor, Steve, answered or tried to answer all of my questions about the maintenance performed on my car. The waiting area was very comfortable. Free snacks and drinks were available. Overall, I would recommend Gengras to family members and friends; they go above and beyond what is expected of a service shop , charge fair prices, and are very transparent and friendly.
Love Volvo - LOVE this Vehicle
by V4L12 from Grand Rapids, MI
December 29, 2018
Comfortable, Quick, Amazing Technology, Beautiful. True to Volvo standards for performance, reliability and ruggedness with all the interior, luxury refinements that make it well worth the price.
Great service An help. Tried a few other dealers before them an was feeling pressured to buy any car but the 1 I went to look at. Carmax should of been my first an only stop. Recommend them to everyone
Last year for this model XC60 T5 Inscription AWD.
by Yonye from Nashua, NH
November 27, 2018
Vehicle meets needs. 22-25 mpg on trip. Infotainment showing it's age; not intuitive operation especially compared to 2018. Folding down passenger seat is a kludge.
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