Reviews
Write a reviewTHE BEST!
Honestly I was a bit skeptical at first since reading all the other reviews made them seem a bit rude, but honestly that was not the case. They were very welcoming and respectful they don't pressure you to buy or to do a loan application like every other car dealership I visited and above all else they are willing to work with you and your situation. thank you very much to the kind staff at auto natix! Will definitely be refferinf friends and family.
THE BEST!
Honestly I was a bit skeptical at first since reading all the other reviews made them seem a bit rude, but honestly that was not the case. They were very welcoming and respectful they don't pressure you to buy or to do a loan application like every other car dealership I visited and above all else they are willing to work with you and your situation. thank you very much to the kind staff at auto natix! Will definitely be refferinf friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WOW! Friendliest salesman ever!
So I am a first time buyer and I wanted to get a car by myself but really didn’t know where to start. I’ve been to a couple dealers and I just did not feel comfortable. I then went to Auto Natix and that’s where I met Sam. He really made me feel comfortable and explained everything to me, even what to look for in cars mechanically. I got approved for their first time buyers program and drove off in my new (used lol) car. Thank you Sam soooo much!!
WOW! Friendliest salesman ever!
So I am a first time buyer and I wanted to get a car by myself but really didn’t know where to start. I’ve been to a couple dealers and I just did not feel comfortable. I then went to Auto Natix and that’s where I met Sam. He really made me feel comfortable and explained everything to me, even what to look for in cars mechanically. I got approved for their first time buyers program and drove off in my new (used lol) car. Thank you Sam soooo much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not recommended
Bought a truck from here after being assured that everything was working well and contracts were signed I was notified I needed to return a later day to get the motor for a window replaced, when I did return also notified them that the stereo was. It reading discs they replaced the stereo with an after market one but I had to return because they needed another part and they broke the dash , when I returned to fix the dashboard that they broke they broke the new one again. We got our registration under a different last name and when asked to fix it we were told we needed to go to the DMV and fix it ourselves I went in to complain and his exact words were "I have a business to run " cars are priced to sell so u get what u pay for.
Not recommended
Bought a truck from here after being assured that everything was working well and contracts were signed I was notified I needed to return a later day to get the motor for a window replaced, when I did return also notified them that the stereo was. It reading discs they replaced the stereo with an after market one but I had to return because they needed another part and they broke the dash , when I returned to fix the dashboard that they broke they broke the new one again. We got our registration under a different last name and when asked to fix it we were told we needed to go to the DMV and fix it ourselves I went in to complain and his exact words were "I have a business to run " cars are priced to sell so u get what u pay for.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Used Car Dealer in Tulare County Hands Down
Now after a few days of nonsense dealing with multiple dealerships I was done looking for a used car. I have vehicles in the past but its been about 8 years since I have from a dealership and the way salesman represent themselves these days is just baffling. So I was heading to Costco down on Mooney when I never go that way but since the freeways are a disaster with all the traffic I saw this place. What caught my attention was how they had so many cars for display outside and they had exactly what the heck I have wanted. Ive been looking a for a BMW coupe 335i and in white with black interior. They had it and from the get go I was greeted by Nick. Let me tell you for being as young as he is he took me by surpsie that the amount of knowledge he knew about cars for his age. He was more helpful than any salesperson I have spoken to in the past week. He took me on a test drive with ease and let me have my time to test drive and get a real good feel for the vehicle. So I told him id give him a call with my decision. So I went home and did my research and found a very mixed reviews of the company. I also noticed how old the reviews where. One dilemma I had was every car lot I visited they where selling there vehicles for AS IS, why would I want to spend x amount of dollars to purchase a vehicle with 0 guaranteed days from the seller? If you are in business how can you represent a vehicle for so much and then say "oh sorry there is no warranty you are buying it as-is" so I decided to call nick and asked him what there warranty was on the BMW. Nick assured me that every vehicle purchased from their company whether it was 2,000 or 50,000 every vehicle is backed with a minimum 6 month warranty. Another attractive point to add why I still considered the vehicle. I was still hesistant so I went for another visit to the lot, this time Nick was off but I was assisted by Joe. I asked if I could test drive the vehicle again and sure enough they let me have my space and I really loved the car. Again the vehicle was clean and drove behind smooth for a used car. I told them I would be going thru my credit union and sure enough they gave me the proper documents but what really was helpful was the finance manger approached me before I left and shared some information that was really appreciated. He told me that to let him know what rate I qualify for because possibly they have many other banks who can beat there rate. I didn't think much of it but I said thanks! I was approved with Safe 1 for 3.49, so I called them and let them know, by huge surprise they got me a 2.29 rate? I don't know who would spend more time trying to get a lower rate but it was impressive so I went back and I made the deal! All I can say is if you had a bad experience I apologize for it because this company is doing something right. I went in Friday afternoon and the place was packed. they sold 4 other cars while I was there. Seriously very thankful I did business with these guys and all they asked was if there was anything else they can do? Thank You Auto Natix from each individual who helped me thank you! HIGHLY recommend for anyone looking for a car.
Best Used Car Dealer in Tulare County Hands Down
Now after a few days of nonsense dealing with multiple dealerships I was done looking for a used car. I have vehicles in the past but its been about 8 years since I have from a dealership and the way salesman represent themselves these days is just baffling. So I was heading to Costco down on Mooney when I never go that way but since the freeways are a disaster with all the traffic I saw this place. What caught my attention was how they had so many cars for display outside and they had exactly what the heck I have wanted. Ive been looking a for a BMW coupe 335i and in white with black interior. They had it and from the get go I was greeted by Nick. Let me tell you for being as young as he is he took me by surpsie that the amount of knowledge he knew about cars for his age. He was more helpful than any salesperson I have spoken to in the past week. He took me on a test drive with ease and let me have my time to test drive and get a real good feel for the vehicle. So I told him id give him a call with my decision. So I went home and did my research and found a very mixed reviews of the company. I also noticed how old the reviews where. One dilemma I had was every car lot I visited they where selling there vehicles for AS IS, why would I want to spend x amount of dollars to purchase a vehicle with 0 guaranteed days from the seller? If you are in business how can you represent a vehicle for so much and then say "oh sorry there is no warranty you are buying it as-is" so I decided to call nick and asked him what there warranty was on the BMW. Nick assured me that every vehicle purchased from their company whether it was 2,000 or 50,000 every vehicle is backed with a minimum 6 month warranty. Another attractive point to add why I still considered the vehicle. I was still hesistant so I went for another visit to the lot, this time Nick was off but I was assisted by Joe. I asked if I could test drive the vehicle again and sure enough they let me have my space and I really loved the car. Again the vehicle was clean and drove behind smooth for a used car. I told them I would be going thru my credit union and sure enough they gave me the proper documents but what really was helpful was the finance manger approached me before I left and shared some information that was really appreciated. He told me that to let him know what rate I qualify for because possibly they have many other banks who can beat there rate. I didn't think much of it but I said thanks! I was approved with Safe 1 for 3.49, so I called them and let them know, by huge surprise they got me a 2.29 rate? I don't know who would spend more time trying to get a lower rate but it was impressive so I went back and I made the deal! All I can say is if you had a bad experience I apologize for it because this company is doing something right. I went in Friday afternoon and the place was packed. they sold 4 other cars while I was there. Seriously very thankful I did business with these guys and all they asked was if there was anything else they can do? Thank You Auto Natix from each individual who helped me thank you! HIGHLY recommend for anyone looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got Me Financed!!
i seriously could not find anyone to get me financed. I looked everywhere and everyone kept telling me the same nonesense until finally i found these guys. Within 2 hrs i picked a car, signed paperwork, and had a new car finally. That is what you call service! Highly recommend these guys.
Got Me Financed!!
i seriously could not find anyone to get me financed. I looked everywhere and everyone kept telling me the same nonesense until finally i found these guys. Within 2 hrs i picked a car, signed paperwork, and had a new car finally. That is what you call service! Highly recommend these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Only Place That Carries Large Selection of Cars
It doesn't take too much to notice what this place is trying to do with its place of business. Great huge selection of cars and offer the most from any place Ive been to but most of all you would be surprised how good they are at getting you into a car without having any credit!!
Only Place That Carries Large Selection of Cars
It doesn't take too much to notice what this place is trying to do with its place of business. Great huge selection of cars and offer the most from any place Ive been to but most of all you would be surprised how good they are at getting you into a car without having any credit!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Nice Selection
Came up from Delano and was looking for Silverado. My neighbor told me about this place and it was seriously a place with selection and all custom clean vehicles. Very easy to deal with and not pushy at all. Want to thank these guys for everything they have done! Awesome Job!
Very Nice Selection
Came up from Delano and was looking for Silverado. My neighbor told me about this place and it was seriously a place with selection and all custom clean vehicles. Very easy to deal with and not pushy at all. Want to thank these guys for everything they have done! Awesome Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sent email, never was contacted
Sent them an email through cars.com regarding a vehicle they had available. I never received a response.
Sent email, never was contacted
Sent them an email through cars.com regarding a vehicle they had available. I never received a response.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disappointing offer
I drove over 30 miles one way to view a vehicle that was presented as acceptable, but when viewed at the dealership, it was not acceptable. For one thing, the upholstery was torn and the carpeting was severely stained. Only the car's exterior was presented, and not the interior. Moreover, the exterior was dented in more than one place. The car's interior should have been improved with new seat upholstery and carpeting. Most damning was the fact that manager slighted us, as he had no time for us, because he was the person with whom I spoke and who forwarded the photos to me.
Disappointing offer
I drove over 30 miles one way to view a vehicle that was presented as acceptable, but when viewed at the dealership, it was not acceptable. For one thing, the upholstery was torn and the carpeting was severely stained. Only the car's exterior was presented, and not the interior. Moreover, the exterior was dented in more than one place. The car's interior should have been improved with new seat upholstery and carpeting. Most damning was the fact that manager slighted us, as he had no time for us, because he was the person with whom I spoke and who forwarded the photos to me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase