Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
I went with my husband to purchase a new car recently. He got approved for a brand new 2018 Hyundai elantra. what was even cooler is the fact that once we got approved, our sales man atilla said "choose any color you want!" It has so many features which makes it more cozy and easier to set up! Thank you atilla and Mitsubishi for doing a great job of making sure my husband left with a brand new car!!
Kyle Vavra is an excellent Service Consultant! He communicated the conditions of my car, and clearly spoke of, and even showed me the parts needed, as well as discussed labor required to make repairs. He prioritized the repairs so I could work within my budget to get them done.
These guys are SUPER STARS! Wont go anywhere else!
by Cathy Howse from Denver, CO
November 2, 2018
This is my 4th car purchase in 20 years from Mile High Honda. The staff has changed but the incredible service they offer has not. I use Mile High Honda to service my vehicles as well. The staff is always very kind and courteous, showing a "yes we can" attitude. Wont use anyone else EVER!
MARK JARVIS AND SAM BOTH DO A WONDERFUL ON MY 1992 HONDA ACCORD WHICH I BOUGHT FROM MILE HI, YOU SERVICE IS WONDERFUL. MARK HAS BEEN THE BEST SERVICE REP I COULD ASK FOR AND SAM IS SO GREAT FIXING EVERYTHING ON MY CAR, WHICH IS NOT EASY SINCE THIS IS A 1992 HONDA.....LOVE THEM BOTH!
I highly recommend Mark Jarvis & the team at Mile High Acura! They will have my business for the foreseeable future! They make certain they understand your concerns, they address those concerns and they check everything before recommending service! The best car and by far the best dealership/service department.
Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
I love this dealership and it???s employees. They???re friendly and knowledgeable. I have to bring my kids with me and everyone is always kind and nice to the kids too. The service time is typically accurate too.
I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
Mike went out of his way to get the best price I. My new 350 rx and had tremendous knowledge of all the features of the car which he took the time to explain to me in excellent detail. Super friendly place, no pressure great overall experience. Will be back for our next new car !! Thanks.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
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