I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had been looking for a vehicle for a week before i went to Fred Leatz at Victory. Being a first-time car buyer, the whole process had so far been very difficult and everyone was giving me insanely bad offers. I wish i had gone to Fred from the beginning. Not only did he get me a better deal than anyone and the best trade in value for my current car, but he also gave me financing tips and made sure i knew everything i needed to know before i left the dealership. Fred went above and beyond for me and him and Jason gave me the best deal possible. I would recommend Victory to my friends and family.
We purchased a certified 2010 ZDX in the summer of 2013. My wife and I really enjoy the ride. I have found maintaining the car at Jay Wolfe Acura to be painless.
The experience has been so good we purchased a 2017 certified RDX for my wife to drive.
I've been a customer for over 13 years. All cars purchased by the family have the support of not only the original salesman [ yes, still there!] but everyone that has since been involved...the service is the most friendly, supportive and transparent. Can't forget to thank everyone in the Lounge that makes you feel comfortable when you do have to wait for service completion!! Awesome! Finally time to trade in the 7-yr old and move on to new technology-- the experience was fantastic! This is a dealership that others try to imitate.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Not only was my service experience EXCELLENT as always, the friendliness of the staff went above and beyond my expectations. The service rep that helped me, explained everything in detail, kept me updated about the progress of my vehicle, and when my car was finished he walked me out to my car to make sure everything was in working condition. That is great customer service!
We were looking for a newer vehicle and were considering an Acura MDX. The sales team of Ernest Baha and Joe Fiorino provided us several options. We actually settled on a Lexus GS 300 that had very low miles. They were wiling to negotiate on the purchase and were very candid about the trade in value from the wholesaler. Thanks to their honesty we sold our minivan for nearly $3000+ due to the excellent condition. Do not purchase a vehicle until you reach out to these two sales professionals. This is known as a "top drawer" dealership, but I can honestly reaffirm that, from personal experience!
They service people always take great care of my car, so that's why I've been loyal to them for 8 years now. The facility is also terrific - I can take my young kids to the playroom to hang out and enjoy a meal.
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