Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a need for a new Acura..
An extremely comfortable, reliable and capable car
by Becca from Denver
December 24, 2018
This car was a great daily driver. I drive a lot and was comfortable and safe the entire time. Myself, and passengers, were always comfortable on long road trips. This also had amazing technology features, and was an overall fun car to drive!
Ali made this process very easy and his attention to my time was greatly appreciated. His communication with me was excellent and I would recommend him highly.
Luxury that is solid as a rock dependable.
by InChristAlone from Germantown, TN
August 18, 2018
Is it a luxury family sedan, or a sports car? The exterior is so sporty and the power & handling of this car so tight and smooth you think you are driving a sports car. But the inside is luxuriously appointed. The front cabin looks more like a luxury cockpit. The vehicle is quiet on the road, but the sound system is top notch. Memory settings for wife and husband seat and mirror settings. Pairs with cell phone for hand free safe driving with controls on steering wheel. We also have a 2004 Honda Odyssey with the similar J Series engine and drive train. I do not know of a better more reliable drive train for the price. This equates to value. Many years and miles of trouble free service with typical scheduled maintenance. For do it yourself weekend warriors. The oil change, T-fluid change are so easy. Be sure to watch you tube videos before doing the brakes and you can do those too. Other than that keep tires rotated and drive drive drive in style!
This is my second time getting a car through Pohanka and Yong Kim really made sure I got a top notch deal on a higher trim that what I anticipated. He is very knowledgeable as a senior level representative, sincere when helping his clients and is now my go-to salesman. He made my second experience even better than the first. He also made sure I got a great deal on their maintenance package with Flip, who is also super friendly and made my experience enjoyable. Pohanka provides absolutely outstanding customer service and I can confidently say no other dealer would beat them in the area.
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
Sexy Acura TL for me
by Lexus from Mt. Gretna, PA
January 10, 2019
I love love this car! I get so many compliments on it. The ride is smooth and I feel safe in it. The back seat is more spacious then I thought.
I am a retired school teacher and in my years I have purchase a good number of used and new cars and trucks. I was looking for a wagon and I came accross an add from Certified Car Center about this sought after BMW 530XiT. I sent their sale's department an email and quickly I got a respond from Nabi and from there I submitted my credit application. Their Finance Manager called me withing minutes and reviewed my application and promised me he would call me back, which he did with the good news of my approval, the next day my wife and I drove down there and did all my transaction under 45 minutes and we couldn't be happier. Thank you gentleman for the great ride and fast and pain free transaction. You certainly have won us for life.
Nice sporty car but not for Northern States
by McMario from Apalachin, NY
December 15, 2018
One of the best styling for exterior and interior. Questionable reliability. Nice sporty car to drive. Love it. Wish it was little bit better made.
THE PEOPLE ARE VERY PROFESSIONAL AND HELPFUL IN ACCOMODATING MY NEEDS excelent job by THE TEAM AND I WISH THEM ALL THE BEST OF LUCK AND MANY YEARS IN SERVICE.
Very comfortable and good technology for it's time
by DBSteve from Discovery Bay, CA
October 31, 2018
I owned this car for 5 years. I drove it over 80,000 miles in 5 years and I never had any breakdowns or service problems. The Bluetooth and USB connections worked perfectly and the GPS was accurate when the database was kept current. The car was very comfortable and we took it on many long drives.
From my experience, I would highly recommend this dealership, the staff was very friendly and willing to help in any way, Cristian was very helpful at the moment of doing all my paperwork, my case was kinda difficult since I’m new in USA with not credit at all but he made it work, it took him a couples of hours but I’m so thankful I left that place driving the car I wanted.
If you guys are looking for a car and don’t know what to do.... go check them out, for sure I’ll recommend everyone here!!!
Por mi experiencia , les recomiendo este dealership, es mi primera vez comprando un carro y Cristian el manager me ayudó con todos los papeleos, no tenia crédito porque soy nueva en Estados Unidos pero lo hizo posible, salí manejando el carro que quería.
Recomendaría a todos mis amigos hispanos que chequeen este lugar, las personas que trabajan ahí son súper buenas y bien comprensibles a la hora de preguntas y dudas.
Great car, fun to drive, very reliable!
by HersheyJim from Hershey, Pa
June 24, 2018
I absolutely love driving this vehicle!
It’s acceleration is strong, the exhaust is tuned to a perfect sound, the interior styling is beautiful AND comfortable, the cabin is quiet and road noise is almost non existent, the sound system is powerful, and overall reliable.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
by Gustavo lugo from Brooklyn ny
December 21, 2018
This vehicle is a excellent choose for those who like sport cars. It’s a excellent car great performance at low cost. I’m a person who like to tune up cars and do exhibition at scrape moop team.
service here was very good, everyone was friendly and I was able to take this car home at my 1st visit with a good finance rate, and am very happy.
One of the best cars I owned!!!
by bratyxa from Chicago IL
August 24, 2018
Nice looking, powerful drive, decent fuel economy, good design, hardworking, dependable, safe, sporty, comfortable, pleasure to drive, good quality and performance and of course great value for the money!
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Fun & reliable daily driver!
by Brianmc47 from Johnson City, TN
January 5, 2019
This car fulfilled all my needs for a daily driver! Commuting, vacation,golf, etc... Would recommend to anyone. Enough room if your tall or small. Kids had plenty of room in the back seats as well. Hold good value & easy to maintain!
Going to purchase my car was the best decision i ever made. The quality of the car and the people so friendly and appealing to the customer its really a pleasure to buy a car from such an amazing place. I definitely recommend HandR for there best service you will ever recieve
Not nearly as reliable as expected
by motorbean from Cincinnati, OH
August 15, 2018
Generally solid running car but problems began to occur after ~40k up through 90k miles when sold so hope this review helps potential buyers or current owners. This is not why you buy a Honda! The repair issues were main reason for the sale. Torque converter failed (thankfully under warranty), alternator failed, lower AC hose developed leak @ 70k miles and had to be replaced (when it did, the hose on national back order so seems common), hand free module constantly drained battery resulting in numerous jumps and lots of charging system warnings (common issue, must replace module to cure or disconnect), front strut(s) failed and replaced at 85k, look up propeller shaft bearing issue on the AWD models ($1500 replacement)...oh and car began to burn oil at about 70k miles (threads say this isn't too abnormal or concerning but 1.5-2 quarts b/w oil changes seems like a lot to me). Other gripes - front seats support starting to get a little mushy and could feel some springs in seat. Also, the transmission always had a really slow start/hesitation in 1st (dealer acknowledges, said normal)... just made the car seem slower than similar cars and made it harder to justify the premium fuel (which this engine needs or it will knock). This engine/transmission set up with HP/Torque really only seemed to be in sync above 3500 rpm. At 3500+ rpm this car screams for more and can be really fun. Radio / tunes probably the thing I'll miss the most. Happy motoring. hope this helps.
I recently purchased my new 2018 Passat from Karen Radley VW. I chose Karen Radley after viewing their selection and prices. They had exactly what I wanted and at a price I could not find locally. I was very pleased with the service I received while purchasing my car and extremely pleased with the service I received after the purchase. I drove 3 hours to Karen Radley VW and I would do it again. Thank you again Earnest Williams and John Hulme for all your help.
by Taylorl366 from Jackson, MS
November 2, 2018
I have enjoyed owning this car. It gives you the best of both worlds. Luxury and sports car all in one package. I wish the seats were real leather. I am experiencing some peeling. I also hate Acura stop making this style ( TL) , I’m not a fan of the TLX. However, it’s a great midsized car to own.
The owner, Reza, is a likeable and honest person, not the norm for used car dealers. He had the car I wanted, at the price I was willing to pay, and he never used high pressure tactics. It was a pleasant and satisfying experience, and I recommend this dealership highly.
Perfect mix of luxury and performance
by Shane from Springfield MO
July 13, 2018
Bought the vehicle and immediately went on a 1600 mile trip. I couldn't have been happier with the performance and comfort. I would highly recommend this vehicle.
Reza is the absolute best! My previous car was a total loss due to a wreck. I arrived at A-1 Imports and Reza was happy to answer all of my questions about the vehicle I wanted and he was a pro at securing the financing for me in light of my situation with the previous vehicle still on my credit. Reza was patient and went through the terms of the additional warranty that I purchased. The car was already priced better than I had seen at other dealerships. The follow-up service was great. I am happy to tell my friends about A-1 Imports and that I had the absolute best experience ever when purchasing a car.
by Acura2013TV1 from San Jose, CA
December 28, 2018
This car is very good and in excellent condition, I am using it for my Work / Family purpose. This car is well maintained / regular service.There are no accidents and major repairs for this vehicle.
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
by Chase from Crystal Springs
December 21, 2018
This is my first luxury brand car and it is leap and bounds above the other cars I have had. The seats are comfortable, good acceleration and power, large trunk and back seat. The only issues I have had are weatherstripping on the windshield falling off, the leather on the side of the drivers seat starting to wear and the plastic behind the door handle falling off. I do wish it had back up sensors or a camera.
I went there and test drove a car, it was perfect for me, and my salesman, Sam made sure I got a great deal to make the purchase. I will most definitely recommend this dealership.
1st Japanese car I've ever owned!
by Mark "Acura Man" James from Murfreesboro, TN
December 3, 2018
I've only had this car for a few days but it is awesome so far. I've always driven German cars and so far this car is up there with the German cars. I will enter another review in about 6 months to see if I change my mind!
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