Used Acura TLX for Sale in Medina, OH

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

Matthew is such a great person to work with. I did not end up purchasing due to personal reasons, but I loved the work that Matthew put into helping me. He's sweet, genuinely interested in finding the vehicle that suits your needs, and he's a friend! He goes above and beyond for the dealership, and Crown Acura is lucky to have him!

Acura raised there game with this car, powerful 3.5 liter engine mated to a smooth 9 speed transmissiom with lots of tech and safety features, nice growl to the engine with the multu cylinder management system to save you fuel. Very sporty looking car with a beautiful interior luxurious red leather seats with romote start. I love this car real eye catcher

I JUST BOUGHT A NEW 2018 TLX FROM CROWN ACURA. FROM THE MOMENT I WALKED INTO THEIR FACILITY I WAS TREATED WITH THE UP MOST RESPECT. MY SALES CONSULTANT MATTHEW DODOK WAS VERY HELPFUL IN EXPLAINING THE PURCHASE DETAILS AS WELL AS GOING OVER THE VEHICLE FEATURES. I HAVE SINCE BEEN BACK 2X SO THAT I COULD LEARN MORE ABOUT THE VEHICLE AND MATTHEW WAS RIGHT THERE TO ANSWER ALL MY QUESTIONS AND TOOK TIME OUT OF HIS DAY TO MAKE SURE THE CAR GOT CLEANED WHILE I WAS THERE, VERY APPRECIATIVE! IF YOUR LOOKING FOR A NEW CAR, I HIGHLY RECOMMEND STOPPING INTO CROWN ACURA FOR AN OUTSTANDING EXPERIENCE!

This was a great dealership. Gunar Davidov was very helpful and patient with me. He worked with me to find the best car for my budget.

Great Car and great price. It performs well and the interior is spacious and great styling. Really like the navigation system and comfort is great.

My girlfriend and I just purchased a 2018 Camaro SS. Walking into the dealership, we immediately were welcomed and offered something to drink (unfortunately beer isn't on the menu). The sales & management staff were incredibly laid back, NOT pushy, and created an easygoing experience. I love to bitch and complain, but I honestly have not one negative thing to say. The two saleswomen-EMILY & BRIGITTE were so friendly, cute, and relaxed that I would ask for them again for future car purchases. They made this a quick, easy and enjoyable car purchase. Sales Manager, MIGEL, is a funny guy who puts off an old pal feeling, while taking care of business efficiently and with a smile. The price of the car was amazing, and they (along with manager) immediately offered a generous and fair trade in value on our truck. I can only honestly tell any potential buyers out there to stop in and make it a point to support such a warm and friendly staff, while also getting tons of bang for your buck.

A luxury car with all the goodies for a reasonable price. Comfortable, well appointed, economical to drive, classic styling, plenty zip on highway. Highly under rated car.

Read a few reviews online & heard about this place from a friend & decided to check it out. When i came into the dealership it was very clean & neatly kept. a man named Sean greeted me & my mother immediately & was very polite, he also was dressed very nicely which is rare to see at some dealerships. I did not purchase anything as i told him from the beginning because i was weighing my mothers options for her. he wasn't pushy, but he was very informative on all my options & what he could do for us. After a few minutes of just chatting about several things i was impressed at how all the workers carry themselves, although i did not purchase a car at that moment, i think ill be pushing my mother to make her purchase there! thank you

Very nice ride, quiet. Excellent amenities and conveniences and also other things that I enjoyed very much. If the Homelink was easier to program I would be happier, but other than that, a good car.,

A 2012 Jeep Grand Cherokee Unlimited at North Coast Auto Mall caught my eye at the last minute (while on my to a different dealer to sign). I decided to stop in for a quick last minute comparison. When I stopped in, Marilyn Carrol was my Sales expert. I told her exactly what I was looking for and that I wanted to take a very quick look at 1 specific vehicle. Marilyn got the vehicle I was looking at up on a lift in the service bay so I could take a look underneath, and coordinated a quick test drive... all within minutes, while getting hit with some harsh fall to winter weather in NE Ohio!! I ended up purchasing my new used Jeep from North Coast! Solid vehicle, fast service no gimmicks. Thank you Marilyn!

This is most reliable car for the money we spend.it looks stylist and interior is awesome.side mirrors sensing options is really excellent innovation.it is worh to purchase.

I was well satisfied with the service provided by Sherman Johnson. He was very knowledgable and thoroughly explained the features of the RDX I bought. He made sure that any question I had was answered to my satisfaction. Sherman definitely cares about his customers and, in my opinion, deserves a gold-star customer service rating!!! Valerie M.

This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.

Went to Park for a test drive relatively unsure about the place since I have never heard of it. I left impressed with the sales and financing staff. Very professional and very personable.

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance

Very helpful and can relate to what vehicle you are really looking for,everything was done in a timely matter;Ashley is a good salesperson. Overall experience was great.

Purchase of an as is beautiful sporty convertible vehicle. A pleasant experience :)

Love my TLX! It feels like driving a cloud. My only complaint is I feel like the interior is a little behind current styles. Other than that I love my car!!!

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

this car has really meet my expectations very roomy and very comfortable ride, has a lot of leg room in the front and back, the passenger front seat lays back far enough to where I lie down and sleep while on a long trip, after driving the Oldsmobile Alero for 13 years and some other cars in the past that I've own, this car is by far very much I like and will never go back to another model and I am now an Acura girl. I love all the features and technologies on the Acura TLX.

Great car...with so many options. Fun to drive and looks great. Great value for all you get. Love the A SPEC Red! Amazed at MPG....though drive in ECO most rimes.

I love my Acura. It is both luxurious and fun to drive. I feel safe and professional behind the seat of my new 2019 Acura TLX. I love the dark leather interior and white exterior combination, I am really happy with the performance and look of this car!

I have purchased over 20 cars from car dealers and three from I-90 Nissan. I have bought three vans in the last 5 years from I-90 Nissan. Hands down, the best car buying experience ever. Each and every time I feel like I am getting a good, fair deal, they clearly explain the entire deal and I have never walked away thinking "I wonder if I could have done better". The last two vans I bought I did the whole deal via phone/email and then just showed up to sign the paperwork and pick up the car. I have used the service department a few times for minor issues and they don't miss a beat either. They have the same integrity and efficiency as the rest of the organization.

I bought this vehicle with the intentions of letting my kids drive it. It's great on gas and extremely comfortable. Best of all are the safety features and apple car play.

Smooth car buying process. Minimal time wasted with haggling and upsells. I prefer a no ‘salesperson’ model, but from my experience with other Kia dealers, this one is well above them.

This car has lots of personality,style,speed,affordability and fuel economy. It fits my needs and lifestyle without breaking the bank. I recommend the TlX to anyone with a sense of style.

This vehicle is nice but for the price I rather get the new one.. listing for 25k but after all the fees without interest was 31k