oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Very comfortable SUV
by Dusty from Springfield, VA
December 21, 2018
The RDX from Acura is a very comfortable car - with plenty of room as an SUV, and numerous features you would find on a high end vehicle. Love the heated seats!
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
by CarGuy from Greendale, WI
December 3, 2018
Best drive train of any mid size SUV at the time having a V-6 rather than a small displacement engine with a turbo- Yuk. Turbos will be expensive to replace or maintain.
After an exhausting 3 month search for a vehicle AND a dealer willing to work with my situation I finally found the one and only place that did it all for me plus more.
Jeff and Daniel worked with me and my terrible credit and was willing to take my old vehicle in for trade. Mind you I've already been to many multiple dealers over the last few months and no one was willing to even remotely work with my situation. Jeff found a bank that was willing to get me a loan at a rate that I was amazingly surprised with. Not only did he manage to get me a loan at a great rate but Daniel was also willing to take my old vehicle (a very uncommon niche market car) and gave me a fair price for it.
At the time of this review I have not yet taken delivery of my SUV yet, I will update my review in a few months to add in details of this.
Love this Acura!
by Tina from Reno NV
March 22, 2018
I had a older TL and had my heart set on a newer TL u til I found this perfect ILX. Wasn’t planning on buying a new car until Summer but what an outstanding price point for an Acura. Looks good, drives great, reliable and fantastic gas mileage! I wouldn’t drive anything but Acura.
This is my 5th Acura with Herb Connolly in Framingham....that says A LOT! I've always been treated well and the entire staff are professionals and friendly. Hands down best dealership around!
The most reliable performance SUV for your money
by XPHouston from Katy, TX
November 10, 2018
I have owned several brands of vehicles and SUVs, and this Acura RDX 2013 I drove it for 105,000 miles since new. I can side without any doubt it is the most reliable SUV that give you good performance, and keep his value for your money.
I am thrilled with the service your company provides. I have no complaints. This is the third Acura I own.
by Snow White from Miami FL
July 24, 2018
I purchase the car to do business but I like so much that I still have it.
The car is reliable,comfort and a family car,I am selling it because I want share my experience with another person or family.
Great to do business with, from sales to service. Easy to talk to, not pushy, walk through process was a great experience.
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
Great service on my Cadillac CT6. Would recommend this dealer for both purchasing and for their excellent service
Great looking SUV... Until it becomes unreliable.
by ThomasBoston from Boston, MA
November 28, 2018
Fun to drive and very capable in the snow. After lots of highway driving for work - the air conditioning unit failed. This is a critical component as it is needed for the entire engine to work.
I was shocked to find out that Not only was it a $2,600 repair, but worse there or no new or used units available in the United States and the air conditioning unit was on backorder with no definite time of when they were going to receive any new units.
So right now the car is dead and cannot operate and it cannot be repaired. I don't even know how something like this happens this is a terrible car company.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Safe, strong, well made.
by CarGirl from Dallas
December 30, 2018
This car would be ideal for a young family starting out. Safe, strongly made. Reliable in various weather conditions. Smooth ride. Good value for the money.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
Ahmad helped me find just the car i wanted. Patrick the manager is very friendly and helpful. I didn't buy the extended warranty despite strong pressure.
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
I came to north end motors today to upgrade my car , Marie was my sales women she???s amazing , helped me through the whole process explain every step for me. Thank you
Most luxurious car I've owned
by Kimm from Cave Creek, AZ
October 22, 2018
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
Shortly after purchasing my Range Rover from Done Deal I brought it to their service department for the installation of running boards. The price quoted was quite reasonable and the work performed perfectly and in a most timely manner. From the dealer management through my salesperson to the installation mechanic I was treated most prtdonally. The work was performed most professional. And the final cost was exactly as originally quoted. I wish there were more than 5 stars available to rate Done Deal, every aspect of this company is highly recommended.
Fun 4-cyl TURBO Vehicle to own!
by vandru from Portland, CT
January 7, 2019
I owned this Acura for over 2 years, and loved it. The turbo was responsive and fun to drive and I never had any mechanical defects with the vehicle. I owned this vehicle from 50K miles through 90K. It was great in the snow and rain, and never let me down.
The drop-off and pick-up is highly efficient. The personal service is outstanding. I do suggest however service Representatives the given company cell phones to use during the day. I didn't answer the call coming in regarding the status of my vehicle the first three times it came in because I did not recognize the name on caller ID.
Acuras are sporty and luxurious
by Serendipity from Fairfax, VA
August 22, 2018
I have always loved Acuras since owning a 2006 TSX for almost 10 yrs. The reason I purchased a 2015 was because I love their engines, room and comfort features when driving it. I opted to not get the Tech package to save some money because I would rather use my phone nav system. After owning it for about 4 weeks I am very pleased with my choice. I have test driven the Lexus RX 350 but to me the Acura is more fun to drive and easier on the wallet.
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