I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best safe car!
by Mp3490 from Leesburg, va
November 19, 2018
Love this car! Just bought it and I love the way it drives. It’s feels very safe as well! Great view from the drivers seat.
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Very nice car for price
by Joseph from Nacogdoches, TX
December 29, 2018
This car is a nice driver, it has several features found in luxury cars. Comfortable and roomy for its size. It has a nice entertainment setup with backup camera.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
Great New Car
by brittdom0927 from Cleveland, OH
November 20, 2018
Fell in love with this vehicle as soon as I sat behind the wheel. I previously drove a Honda Civic so the ILX is a great update in the same family.
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
The best car I have ever owned it
by Eyoel from LANHAM md
December 5, 2018
This car had fill all my needs, I will recommend anyone who is willing to buy a car with the future. I made a right choice for this car.
Thank you Lexus of Pleasanton and especially Shaun De Guia for again helping us get into another beautiful Lexus. Shaun is the greatest salesperson ever! There is never any pressure, never any games, just straightforward get you into the car of your dreams finesse. It is quick and easy and most of all, painless. The other staff is always friendly, courteous and go out of their way to make their customers happy! The service department is great and I love the shuttle service to the outlets while I "wait"for my car. I am a Lexus of Pleasanton forever fan!
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
My wife and I had a great experience purchasing our first Lexus. Mike Tarnowski helped us with any questions we had and took us to different lots looking for our car GS 350 F sport. The treatment was great, we didn't feel pressured to buy and the test drive was awesome. Thanks again Lexus of Pleasanton.
The most reliable performance SUV for your money
by XPHouston from Katy, TX
November 10, 2018
I have owned several brands of vehicles and SUVs, and this Acura RDX 2013 I drove it for 105,000 miles since new. I can side without any doubt it is the most reliable SUV that give you good performance, and keep his value for your money.
I had a great experience with my recent purchase at Lexus of Pleasanton. Shaun De Guia made my purchase a pain free and easy process. This was my best car purchase experiences, I never felt the pressure to buy something I didn't want to buy. Shaun is very professional, friendly, and willing to work with the customers to make sure the customer is completely satisfied. I was very happy and satisfied with working with Shaun and Lexus of Pleasanton.
by Nat from South Brunswick
December 8, 2018
This car meets all my needs. I’m driving MDX for 10 years now and never disappointed by the quality and handling. This is definitely great car for the family.
Thank you Shaun and Mike for a pleasant experience of leasing the car. Thank you for making the whole process easy and stress free experience. This is the first time that we didn???t feel anxiety and not a lot of time consuming like we were at the other dealer that we had been to. Thank you Shaun for your excellent and efficient service. We will continue to come to Lexus of Pleasanton for the best customer service for our cars .
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
I had decided to switch from owning BMWs to my first Lexus. Shaun and Jeremy were not only helpful and knowledgeable, but very professional throughout the entire process. It made the experience very enjoyable. I would buy an car with them in a heartbeat.
Extremely noisy cabin
by Rb from Idaho
December 24, 2018
Sub par auto from Acura.. I previously bought the tsx, it was a great car. The accura ilx is several steps below the Honda civic..
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
If u dumb xxxxx want a bigger faster car buy one keep talking about leg room and space its a compact sedan for small ppl get the tlx if u want to buy a v6 with more leg room if u can’t afford it stop complaing this is a good car for small ppl
Carmax was very professional and great at helping me out with the car buying process.It was my first time getting a new car so they were a great help .They had me in and out with a car in no time .
Great Car for Me
by weadpatch from Columbus, Ohio
November 21, 2018
I have no real complaints about this car. I handes well, great acceleration and a comfortable ride. There is plenty of room for me inside to fit my bike or golf clubs.
My only complaints is the need for high test gas and the backup camera makes no sound when an object is directly behind you only on side objects moving toward you.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
Stylish, modern and safe
by Acurafan from Port Washington, ny
December 25, 2018
It exceeded what I expected. Great performance and stylish-it has Its logo(Aspec) on the side and rear and red neon trim inside the car. Cool!
The representative of the Acura Dealer in Woodside New York, Thomas Wong, is the best agent I have ever met. Efficient, precise, professional in all aspects. I am glad to have his service to get my new car. The transaction wouldn't have gone smoothly if it weren't for him.
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
Extremely comfortable and functional car!
by K1 from Trinity, FL
December 7, 2018
This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!
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