We had a GREAT experience at S & R Motors. Jerry, Carlos & Tony took really good care of us. Buying a car can be a super stressful experience -- and there's lots of research to do, especially with a used car.
There was NO pressure to buy here. Everyone was helpful and friendly, willing to talk thru our concerns and questions.
The Honda Odyssey we purchased was also a great deal! Tony worked to get us the best rate with the many banks he has relationships with.
Need a vehicle? We highly recommend you check these guys out.
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
After looking for a new car for months, I finally purchased a MINI convertible with David Dagstanyan at East Bay MINI. He made the experience excellent - from professional, timely email correspondence to a warm welcome once I arrived. David was informative and consultative without being pushy. I felt that he was sincere in his desire to match me to the right car. David was tireless in educating me about the car before, during, and after the sale. I felt well-informed and confident in my purchase. Looking forward to driving my new car!
The dealership was clean and friendly.
I would recommend David Dagstanyan and East Bay MINI.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
Thank you Lexus of Pleasanton and especially Shaun De Guia for again helping us get into another beautiful Lexus. Shaun is the greatest salesperson ever! There is never any pressure, never any games, just straightforward get you into the car of your dreams finesse. It is quick and easy and most of all, painless. The other staff is always friendly, courteous and go out of their way to make their customers happy! The service department is great and I love the shuttle service to the outlets while I "wait"for my car. I am a Lexus of Pleasanton forever fan!
My wife and I had a great experience purchasing our first Lexus. Mike Tarnowski helped us with any questions we had and took us to different lots looking for our car GS 350 F sport. The treatment was great, we didn't feel pressured to buy and the test drive was awesome. Thanks again Lexus of Pleasanton.
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
Terry was respectful and listened carefully to my explanation of transmission problems. Hopkins and Acura were efficient in fixing the problem. At this point, my car runs fine. In addition, Acura extended part of the warranty on this car, which was not required, but is very much appreciated, and will assure that we will continue our longstanding purchases of Acura vehicles.
Convenient and pretty good service. Other than parts and service cost, I have experienced very good service at hopkins acura service center. Service is pretty good. One thing to say, please get the car dried after wash.
We researched dealers in four states before buying our 2019 RDX. Hopkins Acura listened to our needs, was the most flexible on price and provided great service. We never felt pressured into making a decision. Our sales person, Pablo, did an excellent job, as did everyone we spoke with in the front office. We would definitely recommend Hopkins Acura!
I bought my car at the end of September my oil light came on saying it was @ 15%. I have only 2200 miles on it so I took it in, they told me it???s bc it???s been sitting in the lot for awhile ( doesn???t make sense to me) ? and they checked Everything else and it looked good.
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