My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
Exceptional service! Friendly , reliable staff!. Would not hesitate to recommend Bosak for your service needs.vAppointment was on time. Reliable and accurate estimate on time of service Went above and beyond to make sure dcpepeidnce was wonderful!
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
Thanks Kat and Robert for your help during the purchase of my new car. Spending a lot of money is very stressful, but I feel good about how everything went and that I learned more about the intricate process, which helped me to understand why it takes time.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
The dealership is very impressive - clean, well-lit and modern, with a fantastic refreshment area. Mark Malak was our sales rep and he was fantastic. Honest, fair and a genuine pleasure with whom to work - I will be recommending him to anybody who needs a Lexus in the Western suburbs. We closed our deal in less than an hour. Unfortunately, we must have arrived at the busiest time of the day because we had to wait over two hours to meet with the finance person. Joe Castillo was pleasant, but I was more than a little disappointed that he tried to tag me with an interest rate that was more than 1.5% over market - and was not even going to point it out before having me sign the final contract. When I threatened to walk out and obtain my own private financing, the rate magically dropped 1.4%. Joe did do a good job of explaining the other "finance" options - e.g., extended warranty, prepaid maintenance, gap insurance, etc. and was not overly pushy.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Purchased a Certified Audi A3 from Team Audi Volkswagen. Bobby Sosa was an excellent salesman. He was pleasant, informative and not pushy throughout the process including the negotiations for our trade-in and the A3 purchase price. I was pleased that Team Audi did NOT have an additional salesman jump in when it didn't look like the deal was going to happen right away. Bobby stayed on point and we were able to get the deal done.....not typical of my other car buying experiences.
I would definitely recommend Bobby and Team Audi!
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
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