We just purchased a 2019 RDX from Leo Lodin. When we arrived, we received the exact price he quoted us by email. He was fair, honest and the process was very smooth. Additional kudos to Truc, the finance person who was the most personable and decent finance person we have ever dealt with.
I recommend this dealer and especially Leo and Truc, this was the smoothest vehicle purchase we have ever had.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Our experience at Boardwalk Chevrolet last month was exceptional. I walked in knowing the model I was interested in, but none were in stock. Within moments, Ben found the exact car I wanted at another dealership and made a trade so that the car I wanted would be available the following day. Ian made the trip and took good care of it along the way. When it came time to complete the paperwork, Ian was efficient, thorough, and made the process as painless and hassle-free as possible. A tiny ding in the door was taken care of quickly and was done well. They have a friendly, responsive, and capable team at Boardwalk Chevrolet. I am a completely satisfied customer and will return when I'm in the market for another Chevrolet vehicle.
Went into get an oil change and it took almost 3 hours. They found a recall and took care of that but there was no communication as to what the recall was. I had to ask and even after asking I didn’t get a very clear understanding of what that recall entailed.
Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
My son and I came to this dealership to look at a used car. Hendrik is the quintessential salesman! Very professional yet personable, and low key overall. Just the right combination for us. We were able to take the car to our mechanic 10 minutes away from the dealership. The car passed inspection. Our only hesitations were the problem history of those cars made in that year combined with the price. We left to think about the purchase (and may return to buy the car). But we met Hendrik and would have no qualms about buying the right car from him. We highly recommend Hendrik!
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
Thank you Lexus of Pleasanton and especially Shaun De Guia for again helping us get into another beautiful Lexus. Shaun is the greatest salesperson ever! There is never any pressure, never any games, just straightforward get you into the car of your dreams finesse. It is quick and easy and most of all, painless. The other staff is always friendly, courteous and go out of their way to make their customers happy! The service department is great and I love the shuttle service to the outlets while I "wait"for my car. I am a Lexus of Pleasanton forever fan!
complete satisfaction when you're car gets serviced by Serramonte Acura
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