My sales agent Felipe was knowledgeable and extremely helpful , as indeed were all the staff I interacted with .An all round enjoyable experience .Great atmosphere and choice of vehicles.I also found the interactive website helpful before my visit.Many Thanks I am enjoying my new Vehicle.
Everything was great start to finish. Rep was very patient and able to answer all our questions. Didn't take that long as well to select and take out new ride home. Would recommend highly and would go back for future purchases without a doubt! They have great deals all year round.
I came here to purchase a used Lexus rx350. Working with Frank was a great experience. Easy going, laid back and down to earth One of the best sales associates I have dealt with. Buying process from test drive to purchase was painless and easy. They even let me take the car to lexus down the road for an inspection(at my cost of course). Can't say enough of the buying experience here with Frank. A+.
Just bought my 4th Audi form Mark Vizvary of Audi of Fairfield. I was replacing an old Lexus for my son. Got a CPO A3. Pricing for both the new one and the trade in were both right on blue book and minimal back and forth to get the price point I wanted. Overall another smooth and enjoyable experience. Thank you Mark!
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
My husband and I were very happy with our experience at New Country Audi. This was our second Q5 lease through New Country and Nikki Marconi worked very hard to get us what we wanted. Nikki was very patient and flexible. I would highly recommend New Country.
Had a very good customer experience with Gabrielle Parenti in leasing a Q5 and returning an A4. Fast turnaround, minimal hassle, test drive at short notice, and nice commitment to assist on ongoing basis through out lease if there are any questions about the car. Would recommend to a friend. Kind regards, Alex James
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 5, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Anthony, Carmine and their team made this one of the best car buying experiences my wife and I have ever had. We would definitely return to Sound Auto and will recommend them to our friends.
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