Used Audi A5 Sportback for sale near Westphalia, MD

Extremely friendly, very patient, I was a little worried that I wouldn’t get a car because my credit isn’t very great. Derrick (sales associate) went above and beyond to ensure I was happy. He really worked a miracle. Thank you so much Derrick, please give him a raise.☺️

My service tech David is amazing!!! As always David always gets me in make sure I'm taken care of as a loyal customer. I've purchased all of my cars from this dealer. The customer service in the service department is outstanding.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

The salesman Gabriel was extremely helpful and knowledgeable. No BS. It was efficient and thorough. As advertised, no-haggle no hassle and everything was fair and aboveboard with pricing and everything! I had done my research pretty thoroughly before I came in and everything went as smooth as it should be

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

Carlos did a great job keeping us informed of work progress. Car was ready before promised time.

Fantastic experience with Jacob at Audi Bethesda. Highly recommend if you need a newbie-owned vehicle!

Had a fantastic experience at the dealership — friendly, no-pressure, and delivered exactly what I wanted. Highly recommend!

We always get good service at Koons Tysons Jeep- mostly because of Victor! He is thorough, detail oriented and kind!! The job gets done quickly and well… a rarity these days!

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

My experience was good. However, because the used car was not a Volkswagen, the salesperson did not know a lot of details about the Audi I purchased.

My salesman and the sale’s managers were knowledgeable and upstanding. They provided me with the information I needed and sold me a vehicle that fit my price point.

Nick and Greg were super helpful. All around very smooth and easy process at this dealership