Stellar customer service; easiest buying experience ever!
November 6, 2018
We bought our 2017 Audi Q7 from Ourisman Frederick (MD) and the buying experience was the easiest, most complete we've ever had. The sales rep, Danny Gross, knew every feature of our new SUV and took a lot of time explaining the features and the set-up. Financing and registering the vehicle was handled by Nick Rotruck who had everything set up for us upon arrival; took hardly any time at all to complete all the paperwork. As an aside, Nick was the sales rep who sold me my first Q7 in 2012, so it was a pleasure running into him again, but in a different capacity this time around. The folks at Ourisman Frederick are the best I've ever worked with. If you've ever dreaded dealing with the proverbial "car salesman" I promise you will not feel the same after the stellar service provided by Ourisman. Kind of makes me look forward to the next trade-in already!