2019 Audi Q5 for Sale in Orland Park, IL

My experience with Audi is at the top of my list when it comes to customer service. Thank you Sam in Sales for being so nice and patient and thank you to Roy in finance for going the extra mile and getting me an even lower rate after the deal was done. You guys are the Best!

Fantastic experience from ravinder and Fletcher Jones Audi. This is my 4th Audi from this dealership, i have had previously leased audi's from them when they were in downtown area. I am glad that they are in new location which not is massive fortress but is beautiful and clean facility with lot of selections of cars, I also want to give credit to ravi who was my salesman and will be my salesman for very long time. Before i came to look at another Audi i had a budget and ravi helped me to find a car which met my needs and most importantly which fitted my budget. He is very informative, and very well rounded individual who not only love Audi brand but genuinely takes interest in knowing his customers and their needs. PS: Ravi i will see you when 2019 Q3 is out for my wife :) and thanks for installing the booster seats in the back seat lol

I started my new car search a few months ago. My 2016 BMW 340i 3yr lease is expiring Sept. 23, and I needed to find a car to replace it with. Originally I was looking for an Audi S3 and did a search of all Chicago area Audi dealers. I received some great initial offers from about 4 dealers including Fletcher Jones. I was contacted by Melinda Speer from Fletcher Jones. She is a great person and very professional and helpful. After driving the great S3 I then drove the S4. The S4 is more like my BMW 340i, and I realized that as much as I like the S3, the S4 is more comfortable for me. I then switched my shopping to an S4, and did some more shopping for what S4s were available and what kind of deal I could get. Melinda Speer gave me an excellent offer on a new black S4 that had the minimal options I was looking for. She worked with me to give me all the information I asked for regarding price, fees, and leasing numbers. I decided to get that S4 and went to complete the deal, sign the paperwork, and drive home in my new S4. Melinda was extremely helpful and did her best to expedite the purchasing process. Melinda took me to work with the lease/financing professional who was also very helpful and professional. I apologize that I forget his name. The whole transaction went very well and I am very happy to have leased a great car/S4 from Fletcher Jones, and to work with Melinda. The same day I came in to lease the S4 I needed to drop off my BMW to the local Chicago BMW dealer. Melinda was very helpful with this as well. When the Audi paperwork was completed she drove my new S4 to the BMW dealer and I drove the BMW. I dropped off the BMW and my new S4 was waiting for me right outside that dealership. Fantastic service, and she figuratively and literately went and drove the extra miles to make sure my new lease went as smoothly as possible. Thank you Melinda and Fletcher Jones for a wonderful shopping and purchasing/leasing experience. Tome Trajkovski

All dealerships seem to set a tone for how they work with potential customers. After having experienced some negative and evasive answers at other dealerships, it was a breath of fresh air to meet the staff at Fletcher Jones. Their honesty helped us make a hard decision between a brand new 2018 and the exact car certified with only 5,000 miles on it. There was no pressure either way and there were no attempts to add after-market items to the deal. I started my transaction with a call to the dealership inquiring about a particular car in stock. Instead of pushing me to come in (as other dealerships did) to get the information, Joey Lama promptly emailed me the details of the particular car and responded quickly to questions. I immediately knew that I was working with an honest salesman who would give me straight answers. I came to the dealership within two hours and left that afternoon owning a new A4. We are very happy with the entire transaction.

My initial online inquiry was was answered by Dan (genral manager) and my second contact by Ravi(salesperson), ravi was great to work with, he bought Q5 to my home because i wanted to see if it will fit my garage or not, and at that point i was not even sure if i wanted to buy Audi i also was in touch with Volvo dealership and i requested if i could test drive there suv to see if it will fit in my garage for which they gave me run around. I even told Ravi that i am not 100% committed to buy the car and he did not even hesitated to bring over the car even though i told him that i am not 100% sure if i will buy the car. Ravi, went above and beyond my expectations, not only he provided excellent customer service,he showed me all the features in detail that car came with, he was really upfront and transparent with the pricing no haggle, no pressure car buying process absolutely GEM!! I decided to buy it later ,when I come to pick the car, it was detailed, ready to go, and it all is well. Aaron Q.

My experience with ravinder from start to finish was excellent he Is really professional and attentive. We sat down with him when we met him, he went over all the features and most importantly he helped me make a wise decision when it came to buy car, when i first visited the dealership i wanted fully loaded Audi A5 sportback but after i sitting down with ravinder and going over all the standard features Audi had to offer he helped me made a very smart decision when it came to buying a car and not only i saved money but bought a car which i am very happy with. If you are looking for a new Audi i highly recommend ravinder. You will not be disappointed, he has excellent customer service with very customer focused mind set and who genuinely like to help people to get amazing deal and a car. I am glad i found him, he is my and my family Audi salesman for all our future Audi's. PS: We will see you next year for Q3 ;)

I recently had occasion to consider a new SUV, and was initially inclined to trade in my current BMW M235i on a new BMW M40i. After speaking with Channing Greene at Fletcher Jones, I decided to focus instead on a new Audi SQ5, based primarily on Channing"s extensive product knowledge and enthusiasm for the Audi brand, as well as Audi's overall reputation.

We had very nice experience with this Audi dealer. At first they offer low price for our trade in Mazda CX-7 and told them ???sorry, I can???t do that???. On the next day a manager called again and offered the price I was asking ( without even be able to see our car, which was amazing to me!) I would like to thank you very much! It was a fair deal. Our car was in perfect condition and we wouldn???t give it away for pennies. Abviously the management had a good understanding about train in value. Buying the new Audi Q5 was a brilliant experience. Everyone was very friendly and helpful. Thank you!

Let me preface this by saying I NEVER write reviews but I am taking the time do this because I had an absolutley wonderful experience buying my new Q5 with Arly Sellers. As we all know, buying a car can be stressful and overwhelming but somehow Arly managed to make the entire experience fun from start to finish. Yep, you read that correctly - I just said that I had fun buying a car. She listened to what I wanted, was up front with me about everything the entire time (which goes against everything you typically think about car salespeople) and got me exactly what I wanted incredibly quickly. She was extremely respectful of my time which I could not have appreciated more. Here???s the best part, she has continually followed up with me a year in half after my purchase to make sure everything is working perfectly with my car and answer any questions I might have. I'm in sales myself and know that I took a few notes from her way of doing business. If you???re going to buy an Audi I highly suggest you request to work with Arly Sellers!! Oh, and bonus - I found out she works out of both service and sales which is a huge benefit having a go to person at the sales facility!!

We walked into Continental Audi on the fly and without an appointment; we were greeted by Jon Anderson. Jon was courteous and friendly and showed us around the showroom for our selection and answered our questions. He followed up with us regularly and kept us informed. If we shop for a car in future, Continental Auto will be among our first choices to shop.

The dealership ambience is relaxing and exceptionally clean. Exemplary customer service from start to finished. This was our first Audi purchase. Jenn Dickey, Customer Experience Coordinator was very resourceful responded promptly to our phone and email messages. She even assisted me on her day off. The Audi Specialist Richie Moffett is very knowledgeable about the Audi brand and the vehicles distinctive features/functions. We told him what we wanted in a car; he listened and delivered; very attentive to our needs......We test drove two cars and he pointed out the uniqueness of each one; which aided us in selected the perfect car "A6". He continues to follow up with us which demonstrates his appreciation of customers. Thinking about purchasing an Audi? Visit or call Richie Moffett 708-468-1189 at Audi Orland Park.

I live in Michigan, and purchased very first Audi Q7 from ravinder. From start to finish my experience with ravinder and dealership was exceptional. Ravinder went over all the features my new Q7 came with and made sure i knew everything about the car's new technology before my long drive to Michigan. He followed up with me next to day to make sure i arrived OK and if there were any problems with my car or if i need any tutorial for new technology. Also no one has ever done this to me, but i remember when i was initially talking with ravinder on phone and i told him that i am looking for 7 seat SUV ( Q7) because i have newborn in our family, he bought me a gift for my daughter which he hid in a glove box and i never expected that, this level of customer service and going extra mile to keep his customer happy shows how dedicated and passionate he is about his job. If i only i could have known about ravinder earlier!! I am planning to buy another Audi from him around thanksgiving. I highly recommend ravinder and fletcher jones.

Very nice modern facility. Sales person very well versed about the products, features, performance of the vehicles they sell. No pressure dealership. Very good experience.

I had been doing some pricing research on an Audi model and ended up trying True Car. I was contacted by a few dealerships, one being Audi of Orland. The point of contact was Nick, and he was very, very friendly, cordial and informative. What I enjoyed most was his demeanor, as he wasn't pushy what so ever, and was very polite. He quoted me a price and some information and I did a bit more research/digging, and was able to obtain a better deal at another dealership, however, the salesman at the other dealership was pushy, a bit rude, loud and I felt as if it was more of a cattle calling rather than making it a personal but still business transaction. With that said, the other dealership still had the better deal, actually the best deal that I was able to locate in the area, so I was going to go with them. Out of respect, I called Nick at Audi of Orland, and informed him that I was going to go with the other dealer, and to thank him for his time and courtesy. Not only did he not make a solid attempt to understand the deal with the other dealer, but he made an honest attempt to speak with his manager see what they could do to earn my business. We ended call with the understanding that he would contact me shortly with an update. Long story short, the met they numbers of the other dealership, and I was on their sales lot within the hour. I met Nick, he stood up, shook my hand and greeted me with a smile and was very nice and professional. I then later met with the Sales Manager Peter Mangano, and he was simply a class act as well, as he was informing me that my trade-in was in excellent shape, however, due to the fact it had been in an accident (carfax), he wouldn't be able to give me top dollar market value. We spoke for a moment and he pretty much took care of the situation. It was a bit busy there, so my wait time was a bit longer than usual, but it wasn't a problem for me, as they had some gorgeous vehicles inside the building to sit inside of. While waiting Nick and I had a few conversations, car and non-car related and made sure I didn't need anything. He also took me to the vehicle retrieval bay located inside where they place cars for customer pick-up, and directed me to the car that I was buying, walked around it with me, and sat inside of it with me to go over some of the features in the car. When it was my turn to sign the paperwork, I met with the Finance/Business Manager Greg Beyer, who was another nice guy. Funny, informative, organized and expeditious. Had it not been for a few customers that were there before me obtaining financing for their vehicles, I would have been in and out of there within 45 minutes to an hour. Perhaps my best car buying experience yet! Great place, great people. If we are still living in the area when the lease is up, IA Audi of Orland will be at the top of the list! Thanks gentlemen!

-After detail examination of available vehicles & 6 hours of consideration; manager Peter and sales representative Wendy found me a glorious 2017 Audi Q7. Not much to do after I test drove the Q7 except stare at the instruments stare back at me. The new Audi Q7 instantly glides driver and passenger into warp speed. -So Peter and Wendy dealt me a deal with consideration of numbers and making sure the Audi Q7 SUV is made for me. Don't you wish...?

We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off.

I brought my Audi in for it's 55K service. I also had a damaged tire from a Chicago winter pothole. They secured a loaner for me. Discovered a leaking water pump and it also required a fuel line as part of the recall. It took them a few days to get the water pump but they allowed me to keep the loaner so there was no inconvenience. BTW, the loaner was a 2108 Audi A6 Quattro also. I have all my Audis serviced here. Professional and courteous reps and they do a terrific job.

I got there at 11:30am for my appointment and was amazed at the environment, it was spectacular. I was then told that I my recall was going to take until 3pm, which I was ok with because I just made the appointment the day before, but to my amazement I was done and by 1:45pm. Excellent Service!

This was my first time purchasing an Audi, and as a result my first real experience with Fletcher Jones Audi. The sales individual I worked with, Mandi Mancilla, was great. I was interested in an A5 coupe and they only had two in stock, which were both located off site at their service center location. Mandi drove us over there to look at the vehicles and take a test drive. She was very informed of the features and specs of the vehicle and answered all our questions. She was also very helpful and patient when we were exploring color options, and even offered to do a dealer trade if needed to get me the exact color combination I wanted. I went back the next day to purchase the vehicle, and the process was very smooth and quick. The finance individual I worked with (Roy) was also very friendly and helpful. There were no surprises (which I appreciate) during that process, and everything was exactly as agreed upon beforehand. Mandi also took time to show me the basics of the vehicle and some of the features before I drove off after purchasing. Everyone I interacted with was extremely friendly. I would highly recommend Fletcher Jones Audi if you're looking for an Audi in the Chicagoland area.