Used 2020 Audi Q5 for sale in Orland Park, IL

Abdel was very knowledgeable and took his time answering any questions I asked. They had me make an appointment to bring back my new car to have it checked out to make sure everything was running the way it should. I had bought new cars before (not Subaru) and never was I offered that service. They also offered the opportunity to meet with their delivery specialist (Mark Talentowski) who took his time going over all of the the features in the car explains in detail how they worked. It was by far the best car buying experience I have ever had.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

Such a professional and friendly place to buy your next car! Lainie was fantastic! Very responsive, respectful, well-informed, and patient. Great saleswomen! I highly recommend her! Everybody there was friendly and helpful! I couldn't be happier!

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

Steven Bernard was great to work with. I live far away from the dealership, and his communication with me was excellent! Would definitely buy from there again!

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

Very friendly and knowledgeable sales team! We spoke about all the options for purchasing and left feeling like we were equipped with the right information to think through our buying decision. We will be back.

This car is the nicest car I have ever owned and I love the way it drives. It is beautiful, and gets great gas mileage.

Gonzalo Ladron de Guevara is the best, painless and wonderful experience, very knowledgeable and patient explaining everything. If you are looking for a new car, do visit Gonzalo. He worked on our behalf and got a great lease for us.

Sell represent Aisha very friendly and courteous. Walked us through the paper work and was very understanding with our needs. I recommend others to have nissan in mind when shopping for a car.

It was my first time buying a new vehicle. Thankfully I was paired with Peter. He was more than patient with me with all my questions from the vehicle itself to the financing portion. He was transparent and professional since our first exchange. Highly recommend this dealership especially Peter!

The dealership itself is no different than the next one except for a particular service writer named Aldo Huerta. Aldo listens and cares, which is rare these days. Any dealership would benefit from his presence. As long as Aldo is present, Bill Jacobs has my business

Wow came in for a test drive. Met with Raphael. Who’s the sales manager at Fletcher Jones Audi. What kind friendly knowledgeable expert service I received from Raphael I must say. After a great experience, Raphael referred me to Audi Sales Specialist Melinda. We did a test drive and Melinda knew all about the product I was looking for. She answered all my questions and was very knowledgeable and she even showed me things about the vehicle I had no idea of. I was blown away with Melinda. Once we returned to the dealer, I met with Audi New Car Sales Manager Gabriel who again treated me like family. He too was very friendly and answered all my questions. In the end I came in for a test drive and walked out with my fourth Audi from Fletcher Jones Audi. This dealership treated me and my wife like family yet again. Anyone who’s looking for a Audi I strongly recommend that you visit Fletch Jones Audi.

As a first time car buyer, I was very nervous about the experience of buying a car on my own. From the time I arrived I was treated with kindness and respect. The sales person who helped me was friendly and helpful and soon put me at ease. I was able to test drive the car and go through the purchase process in a very timely manner. Although it is never easy to make such a big, important purchase, by the time I left the dealership, i felt good about my decision to buy the car.

This is the first time I leave a review for a car, meeting the car dealership General Manager Alex and his Sales Manager Abe I was very impressed with them both, Alex was a fledging aviator when I first met him and a European mentality towards perfection, professionalism, and honesty along with Abe’s dedication to those ideals keeps Sherman Dodge as a number one car dealer in the Chicago area or even in Illinois. An example of this is as a senior I still like cars that are different and I picked a 4 wheel drive vehicle, to my surprise I was having difficulty driving the vehicle for I drove it like a pilot one hand on the throttle other on stick, which is keeping one hand on steering wheel and other on the gear shift which is a no no with newer vehicles. To keep this short Alex came out, got in the car and gave me instructions on how to drive the vehicle correctly. Along with a good trade-in allowance and receiving a beautiful vehicle, this is the dealership for all ages with high standards and integrity. Thank you for everything Alex for the aviator-type instruction and Abe for your commitment to customer satisfaction. Sincerely, W.B.

Seen the new Audi Q8 at the auto show. Set up a test drive with Fletcher Jones Audi. When I walked in I was paired up with AUDI brand specialist Matt Kahn. From the get go Matt was very professional and very aware of all the specs of the vehicle I was looking for. During the test drive Matt showed me all the technical details and after the test drive Matt showed me literally everything from top to bottom. He took his time, we spent hours going over the fine details of the car. I was so amazed by his professionalism and knowledge that I immediately knew I wanted to purchase the vehicle. Matt made it very easy for me guiding me all the way. During the course the sale manager Zach P. approached me and greeted me and assured me that I would be getting great service. Then I was greeted by the finance manager Jason O. Who also went out of his way to make me feel comfortable. All in all I definitely recommend Fletcher Jones Audi. This is my 3rd vehicle purchase from Fletcher Jones Audi, and I will continue to buy from this dealer especially with great staff like Audi brand specialist Matt Kahn, sales manager Zach P. And finance manager Jason O.