Everbody at Import Auto World in Hayward was great to deal with. I felt that I was treated fairly and honestly. Special thanks to Rick for spending so much time with me. He was especially kind to my wife and daughter. When I am in the market for another car, I will definitely look them up.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I would give them 10 stars if I could. I have purchased 2 vehicles from this location and have my entire family shopping here! Great service and follow up! Great used cars here! My family and I will shop for out vehicles here from now on!
I never thought I would get an audi because I used to heard a lot of concerns about euro auto qualities. I almost got a TLX, just because I was not sure about the leasing deal yet, I was about to come back to Acura next day with some study. However, somehow we stopped at Audi to give a first ever try on Audi A4, yes, that was the fun time started. Anyway, we ended up at Audi Fremont for the color/configuration we were looking for. We were so lucky that Dante got us first. He shared many knowledge and experiences with us to help us to make decision. Unlike other sale folks, Dante did never show any hint to rush the deal to his customer. Even better, he gave us a good deal already when we were ready for the quote to begin with. It seems Dante just enjoy his work more than selling stuff. At the time I drop my A4 off, we become friends. I strongly recommend Audi Fremont if you are looking for an audi product, and you shall go to Mr. Dante Kanki whom you can trust for sure.
I was impressed with how quickly I was able take delivery of a car with a very rare color and feature combo. Robert made it all possible with timely information and getting me what I wanted in a professional, friendly, and efficient manner. It has been a very pleasant experience and I recommend working with Robert and his team if you are eyeing an Audi!
Went in to looks at a used car and left with a new car that basically cost the same. Everyone was very helpful! I showed up just planing to look and so didn't have plans on how to get my car home and they kindly drove it 45 minutes to my home so that I didn't have to come back the next day!
This purchase was smooth sailing! They were able to pre-approve me over the phone. The salesman was extremely pleasant & not your typical used car salesman. He worked with his manager to find the best deal for me! Both were awesome.
The service manager listened to me and the description of my problem. The mechanic drove the car evaluated the noise called me and suggested replacing the serpentine belt which fixed the problem. They kept it overnight to make sure it was OK driving on inclines the next day as I had asked. Also, previously when a battery icon remained on too long after starting the car I drove over to avoid being stranded due to a dead battery (which has happened to me in the past). Despite it being the end of the day and having no appointment Daren tested the battery and assured me that the battery was OK. I cannot recommend them highly enough.
Omar baber gives Excellent service this is my second time getting a car from omar baber the two cars i purchase i wished for and needed and wanted at the time everything was such a smooth process and very professional and well organized , i will always come to bay area motors anytime me or a family or friend needs a car and love the locations easy to commute too thanks omar and thanks bay area motor
I have not purchased a car yet I have only done inquiries via email The salesman that wrote back to me was very polite and patient and did not try to pressure me at all if we figure out that our budget can handle the car we were looking at we would definitely be happy to purchase at Eastbay !
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