Used Audi Q7 for sale near Middle Island, NY

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

I was so happy with this dealership the building was so beautiful and clean.All of the associates that work there are so nice and efficient. And they all work so well together Me and my husband had a fantastic experience I highly recommend this dealership.

Amazing experience - never thought online car purchases would be so smooth. Duane offered great communication including photos, videos and texts allowing us to keep on top of the purchase process as it evolved. We started by looking to buy a Mercedes S63 - but, based upon the great experience, we also purchased a 2021 BMW X7 as well. Both vehicles were delivered to us in South Georgia after receiving a comprehensive ceramic polish as part of the purchase. The cars were exactly as Duane stated - in pristine condition - virtually as new. This was a great experience, and we'd happily go back to Duane for future vehicle needs.

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

Don’t know where to start! Process was great in this dealer, I was dying to get a Mercedes and they got me an amazing 2018 Mercedes-Benz S450, perfect condition, all equipped, exactly how I wanted. Process was smooth, they did everything to get me that car and with the best attitude. And on top of everything, Alfredo, the seller guy, was great, excellent help, excellent communication, excellent attitude, an amazing customer service, he was clear with all the process, numbers and guided me through all. I 100% recommend buying your car there and working with Alfredo. Extremely satisfied

Stavros was amazing. He greeted me with a smile and answered all my questions. I had a Stress free experience. Thank you

Glen great salesman very helpful highly recommend.5 stars good selection of vehicles .come down get yourself a whip

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

I bought a car from this dealer (land Rover), everything went well , the staff were friendly and helpful. Special thanks to antoine wilson , he was very professional , helpful and kind. Thank you

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

My recent 65K service, brake replacement and tire replacement experience was luxurious and effective from beginning to end. I was always attended to within seconds of my arrival in their showroom-like reception area. They make extensive use of information technology during the repair process, sending me videos for my review and work authorization. The loaner car was immaculate. I felt completely confident that my car was getting the thoroughbred treatment she deserved.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Service rep Jennifer was very professional; courteous; knowledgeable. Easy to deal with. Repairs made in a timely fashion. So far, i am happy with Napoli experience.

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

This is my 5th Audi and we’ve always had a great experience at Audi of Fairfield. Alex is our go-to. He really makes you feel like he genuinely cares about helping you get exactly what you want. I definitely recommend this dealership, and especially Alex!

The Service advisor Stavros was very informative and knowledgeable. He provided great customer service. He kept us informed and made sure everything went smoothly for all of the necessary repairs. We will definitely be returning for future service needs

Andrew P was our salesman and he was very friendly and knowledgeable. He wasn’t pushy at all and helped us get the best deal possible. Everyone we dealt with at Pristine was a pleasure to work with. I would recommend this dealership for your next car purchase.

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

I would recommend this dealership to any of my friends. My experience was great with this dealer in purchasing the Mitsubishi outlander. Very professional. Excellent

This is the 4th vehicle that the family has purchased from Audi of fairfield, trough Felipe Lucero who happens to be very professional and understands the customer needs .

Very Quick and smooth process. Sale agent victor was really nice. Would definitely do business with them again! Thank you again!

Curtis was incredibly smart and efficient throughout our process purchasing a car. Our trade in was handled fairly and easily, and we left with the new car on the same day. Can’t thank the entire team at Napoli for the excellent customer service and even better results! We loved working with them and would do so again in a heartbeat.

Met my needs as to size, looks, bells and whistles, and comfort. Great GPS. Plenty of ports for charging phones. 3 seats. Good leg room. Sleek design inside and out.