I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC 300 SUV this summer. We were pretty close on the deal but my wife and I at the last minute decided to hold off until the end of the year. The dealership was very understanding and did not try to pressure us. We came back and expressed an interest in the same deal just before thanksgiving. The sales person said he was having trouble finding a similar 2018 car but found a 2019 car with the same numbers . He made a proposal by email and I countered with a slightly better trade in number on my old car and we had e a deal without my even having to come into the dealership. My wife and I came to the dealership on Black Friday and we closed the deal including all paperwork in less than 3 hours. The closer was very organized and the extra options were clearly presented by him. The dealer Harry Sugerman was very profesiomal and patient with all my wife's questions about the operating features of the car. The building includIng the service area is immaculate and very well organized. We brought the car in to the dealership few days later to have the car paint coated and that went very smoothly. The best thing is that we love our car. I had bought an mercedes ML series SUV years ago and was not that happy with the car. This 2019 SUV is a major improvement. We have owned AUDI Q5s the last 8 years and this GLC is a big step up for us n safely, styling and handling. Looks to me like mercedes has made a clesr concerted effort to jump to the top of the heap in th luxury car market. Mercedes benz Bonita is a great new addition to the Naples car market. Looks like we have found a new home.
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
Went to Audi to see what the best option for us would be. Dallas Hagman assisted us for a few days while we made up our minds and helped us see that our best option would be to turn lease into a purchase, Thank You Dallas for your patience,
I am really happy with the service provided to me at Audi Fort Myers. Mr Mike Lee and Mr Wayne Clarke were very helpful to me. I have had pretty bad experiences before in other car dealerships and therefore was afraid of the whole car buying process. But Audi Fort Myers really changed my view and made this whole process enjoyable. Mr Jared Mann also introduced himself which was very nice of him. I am really really happy with the whole experience. I think I might be driving only Audi my whole life now and will be preaching that too everyone
I had a good experience with Jeffre Barrack. Like most people, I also had a negative connotation associated with car salesman. However, Jeffre is one of the good ones. He was helpful, detailed and gave his honest explanation. The finance department was not as smooth and had a few bumps in getting the ball rolling and dealing with up-selling. In summary, my experience was good and much faster than i anticipated
Both Taylor and Roman were great to work with. Both followed up in a timely and with complete information. I visited 3 other dealerships for other brands and sadly they weren't even close to Audi of Fort Myers. They had outstanding knowledge of the product and services. Most of all the transaction was very transparent and more then fair.
Sal had my vehicle ready a day in advance, he kept me informed throughout the repair process, including additional repairs needed, and he gave me a great deal on new tires as well. I have been purchasing Audi's from this dealership since 2006 and have been extremely satisfied with the service staff. Dan Peach is awesome as well. I can't imagine driving anything other than an Audi because of the vehicle and the customer service received at the dealership.
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
Henry Garcia kept us well informed on our Audi Repair . He is very friendly and informative. You have a excellent employee with Henry . We will definitely continue doing business with your dealership as long as Henry is their. Joe and Sharon Janicke
In 2018 we bought two new Audi's from Naples Audi. A Q7 earlier this year, and S5 last month. Our sales rep was Jason Giardina for both cars. Jason is very knowledgeable, experienced and went the extra mile to explain the operation of the car. There was no pressure to buy. He introduced us to our service rep and gave us a fair price. He was always available by phone and answered all our questions. The next time we buy a car we will call Jason at Audi Naples. The other employees are friendly and there is an overall positive attitude in the dealership. These cars are advanced in technology. Chuck Collett came to our home and programmed our garage doors to the car and explained all the details. He is a delight to work with as he knows his stuff and has a positive attitude. They go the extra mile and it shows.
I've recently retired from the automotive business after 30 years and my sales experience with Jay Roden, Ted Daly, and the team at VW of Naples was one of the best experiences I've had in all those years. Job well done!
Mr. Henry Garcia was my point person. He is a genuine gentleman and professional. He made certain I understood everything and was so polite in answering my many questions and concerns. I am not at all auto savvy! Henry's ease at interfacing with others is remarkable -knowledgeable, professional, reassuring. He made certain the entire process was great.
The experience from beginning to end is pleasant-no high pressure-everything well explained, no pressure-this is the 4th Audi we have leased [2 Q5's]/purchased [ S5's convertible's] with no problems-service is excellent, they pick up and deliver,leaving a loaner each time. I highly recommend this dealership.
Due to our sales rep we had a very positive experience at your dealership. Adam was very knowledgeable about the car and very accommodating with our schedules. He was very patient and answered all our questions in depth. We would recommend your dealership and Adam without hesitation
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