Cheryl did an excellent job helping me with understanding repairs and controls on my vehicle. Had major electronic problem and repaired quickly. Loaner vehicle policy very good. Trouble only with towing service told 1 hour wait wa 3 hours
I lost my '95 purple Corvette to hurricane Irma. After moving to Lee County I saw this beautiful '95 Candy Apple red '95 Corvette on their website with low mileage and Ray Matthews explained the history of this car and got me the Car-Fax on it. I made an offer and the manager countered with a great deal. Everyone there was so friendly and when I got home I got a call asking me how my experience there was. As a double Purple Heart veteran, I miss my purple Vette but I love this red Corvette. I hope to go back there one day and but one of those Buick SUV's. Ray also got me in and out and on my way pretty quickly. Larry also helped get me on my way
Sara L. in Service is a gem! She always greets us with a smile and treats us like family (we are a Mini family, purchased 7 from this dealership) . I took my car in because it was due for service and a few other issues. Sara immediately assigned me a loaner so I wouldn’t have to wait. Sara texted me on the status of my mini and informed we when the repairs were completed. My car was ready the next day. Fast service! Great customer service! I highly recommend Mini of Fort Myers!
complete oil service done and had them do a full detail service while my mini was there.... my car looks like I just bought it again, spectacular job! Sara was super friendly and professional, which is always a plus! Thanks so Much!!
I had a battery problem. I went back to Fort Myers MINI and they confirmed that my battery was failing. I made an appointing to replace the problem battery. I was given an appointment that fit my schedule and I brought in my MINI. As usual, the requested work was performed to perfection. They replaced the battery but I did not have to reset my radio stations or any of the other electronic settings in the car. They car back to me as it had been before the battery replacement. Of course, they checked the car over for any other issues and some minor adjustments were made during the inspection. About an hour later I got my car back and I drove it away. It felt like the day I first bought the car. Not bad for a four year old vehicle which just turned Fifty Thousand miles.
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
Due to our sales rep we had a very positive experience at your dealership. Adam was very knowledgeable about the car and very accommodating with our schedules. He was very patient and answered all our questions in depth. We would recommend your dealership and Adam without hesitation
This is my second car bought through Adam Davis. He is always pleasant and works hard to please and obtain the customers goals. I also want to recognize how pleasant and professional Eddie Torres is. Thanks for all your help.
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
We bought 2 cars. Melissa Cordeiro was a pleasure to work with. She was knowledgeable and responsive. The dealership is first class and very customer oriented. Everyone we worked with from the manager to the delivery specialists were great. I highly recommend this dealership.
Henry Garcia kept us well informed on our Audi Repair . He is very friendly and informative. You have a excellent employee with Henry . We will definitely continue doing business with your dealership as long as Henry is their. Joe and Sharon Janicke
In 2018 we bought two new Audi's from Naples Audi. A Q7 earlier this year, and S5 last month. Our sales rep was Jason Giardina for both cars. Jason is very knowledgeable, experienced and went the extra mile to explain the operation of the car. There was no pressure to buy. He introduced us to our service rep and gave us a fair price. He was always available by phone and answered all our questions. The next time we buy a car we will call Jason at Audi Naples. The other employees are friendly and there is an overall positive attitude in the dealership. These cars are advanced in technology. Chuck Collett came to our home and programmed our garage doors to the car and explained all the details. He is a delight to work with as he knows his stuff and has a positive attitude. They go the extra mile and it shows.
I've recently retired from the automotive business after 30 years and my sales experience with Jay Roden, Ted Daly, and the team at VW of Naples was one of the best experiences I've had in all those years. Job well done!
I recently purchased an Audi Q7- the car is amazing and the customer support is exceptional. Everyone went out of their way for me. The customer obviously comes first at Audi as well as VW Naples.
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