Used Audi hatchbacks for sale near Derwood, MD

We bought a 2009 Toyota Prius In January 2019. The mark of a good business is what they do if everything does not go perfectly. The day after we got it the check engine light came on. I called and talked with their service tech, Kevin. Based on the code he had an idea of what it was and wanted to have the parts on hand to do the work so he said he would let me know when he had the parts. He called me back the next day and we set up an appointment. On that day he described what he needed to do and promptly went about fixing it. The check engine light came back on 2 days later with a different code related to the same issue. Kevin told me it pointed to another part and if both codes would have come up together, he could have done it all at once. He got the part and called me and scheduled a time. Once again he described what he needed to do and how long it would take and set about it promptly. This time the check engine light stayed off. Part of the deal was providing a second key for the car. Their usual business partner was not available so they gave me contact information for someone with that business in my area and they would reimburse me. I got the key made and found out I was not charged the rate they had negotiated with the business, but a higher rate. They contacted the business and they got them to reimburse my credit card the amount over the negotiated rate and sent me a check for the balance. Everyone I dealt with was helpful and courteous. This was service after the sale going above and beyond. I would definitely feel good about buying from them again.

The most beautiful and reliable car I've owned. Super happy with it, so comfortable, drives smooth. My family love it, Convenient and Easy to ride. Best car Ever!

Alberto and Richard were super helpful! Go see them because they exceeded my expectations entirely

The car is great looking, fast and comfortable. Recommend to anyone especially as an everyday driver. It turns heads wherever I go. Also get everyone wanting to look at.

We had a surprisingly (for me) good experience at Koons Chevrolet. Our salesperson Abdelilah was not pushy at all but informative. We never felt rushed, something that bugs me at a lot of car lots. Would definitely visit again.

Dealer had the car we inquired about on-site and ready for test drive. Did not disclose that the charger was missing. Did not disclose that the window tinting was in excess of Maryland registration requirements. Was straightforward on price and fees.

Negotiated in advance. Spent only two hours at the dealership. Very polite, respectful, and considerate team members. Best car buying experience ever- usually I am quite upset afterwards but not today!

This dealership is very flexible and customer is priority oriented place, Very great salesman at quantum ask for santos, he knows his inventory and thanks

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

Amazing car. Fast, luxurious cruiser with ample amounts of space! Unique styling makes it a head turner! Interior is very comfortable and functional, and the touch screens are very intuitive to learn.

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

I love this A3. I’ve always driven German cars. The feel of closing a door, it’s heavy. It’s safe. I love the luxurious interior. The drive is smooth. We’ve managed to pack a lot into the trunk. We’ve used pods on the roof rack for a ski trip. Also the MPG is great. Overall a great car.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

The service advisor on the day I went in was Luis. He was attentive and responsive to my questions about my car as well as my car?s needs that I didn?t know it needed. He was kind and respectful. I have yet to experience service from all the other advisors, but they were all friendly when I walked into the service area and saw some sitting at their desks.

Jacob Jay was professional, knowledgeable, and responsive. Great experience when purchasing a car this may.

Emailed early morning to verify a specific vehicle was on the lot. Jean-Marc responded quickly about the status. I asked him a few questions which he promptly responded to and made me want to visit the dealership. When I arrived he had me work with Chris Kutrumbis and he was great. Answered all my questions and attained info he wasnt sure of. Agreed to numbers and worked with Chris in finance who showed me exactly what I needed and we finished the process very smoothly and quickly. Probably the best dealership experience I've ever had.

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

I had an excellent experience! The Tysons team go above and beyond to ensure you find the perfect car for you at the right price. Shout out to Mike, Lesley, George, Valerie , Emilio and Sam. Thank you!!!

Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.

I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.

I worked with Mr Asare, he was very nice and helpful through the process of purchasing a car. All other staff i worked with was very nice as well. I would recommend this dealership and Mr. Asare

I am writing a review of this dealership based on my experience dated 02/15/ 2025. I purchased a 2025 pacific on Saturday. I had been in contact with the salesman Taz and several manager over the phone and e mail in hopes of making my time at the dealership as quick as possible. even though I had prearrange before I got there as much as possible, I had selected the vehicle and verified that it was there and told them what type of transaction, I arrived early at 10:30 am in hopes of leaving before the weather turned bad. I asked several time that I wanted to leave soon, but I could not leave until 5:30 in the evening when it was pouring down rain. My best experience was with The salesperson, Taz who assisted me every step of the way as much as he could. He is a true credit to the dealership and I really appreciated his help along the way as I am an elderly disabled vet. He made sure that my vehicle was prepped and transfer of my equipment was done WAJ

Best car i ever owned. my wife had a Q 5 we gave it to my Daughter after my grand was born because we felt they were the best cars on the road!