I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
Purchasing a vehicle is right next to going to the dentist for me. Nathan Guillaume has helped me purchase three new vehicles. The reason I keep returning is because Nathan has made the process simple and efficient. Nathan listens well, follows up and makes the process seamless.
I just recently completed a purchase of a certified used convertible Audi A5 that was well detailed and in great shape, Tyler Kovach was exceptional and went the extra mile to put this together . Very professional and attentive to make this buying experience one of the best I've had in the many years of buying new and used cars. Would highly recommend you give them an opportunity on your next vehicle purchase
Nathan Guillaume in sales was extremely knowledgeable and courteous from the start to finish of by buying experience. The staff at the F & I department were a pleasure to work with Iam looking forward to seeing my auto when it’s delivered to my home and the condition of it .
When I am in the market for a different vehicle, my first stop is to see Vince Saldana at Carousel Motors. This was my third car buying experience with Vince. I keep returning because of his honesty, integrity and the quality cars I Carousel offers. And the financing experience Harvey Ireland provides is outstanding as well. It's always straightforward, streamlined and handled in an efficient manner. Thank you for another great experience!
Worked with Tyler Thompson who is a very knowledgeable and personable guy. He made buying our 2017 Nissan Armada quick and easy. Both he and his counterparts in management and finance did a great job making us feel welcome and comfortable (and gave us a good deal).
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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