Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
Best dealer!!! In Chicago, very good customer service . I bought my Cadillac SRX from there and I love it , very clean looks bran new I would recommend anybody looking for a used car should go to Harlem motors. I am a very satisfied customer
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
I was extremely pleased with my experience at Dream Car! I was greeted by friendly and helpful staff and the car buying process was easy and time-efficient. My father and I worked with Joe, he was very accommodating and knowledgable! The cars were incredibly clean and in outstanding condition. They were also very fairly priced! I was able to take a very thorough test drive and I can't stress enough how impressed I was with the condition of the cars. It was clear that Dream Car takes pride in their company and continuously strives to offer superior service and superior products. I would highly recommend checking out Dream Car! I found my dream car at Dream Car Chicago, you can too! Thank you, Dream Car!
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Even though i did not purchase a car here! But we had a great experience. Sales personal were professional and not pushy at all. You can test drive with confidence. The selection of cars are top of the line. We test drove a 2012 audi 2.0T premium plus AWD and it had low miles , luxury and speed. I recommend the dealer to everyone that love a touch of class.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
Older gentleman looking for a manual (standard) tr
by Greg gleason from Homer Glen Il.
March 9, 2018
Went to buy a used car,slight mixup on information,manager Sean was most accommodating and was very pleasant to deal with.appolagized for the miscommunication and will set things right.very refreshing to deal with an honest YOUNG gentleman!
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
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