Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
Had to get a new lease because current 320 is over miles and lease is due in a week. Stanley took good care of me and Angel set up my phone and explain whats new on my new 330i. Beautiful car and surely I will enjoy this new ride.
Have only had the car for a couple months.
by Ohreally from Rome, NY
December 22, 2018
I have only had the car for a couple of months so don't have a lot of experience with it. Car seems reliable. Handles corners like no other car I have owned. Starting to go from a complete stop seems different from other vehicles but think its something I just need to get used to. The information screen lacks compared to other vehicles but is still good. So far we are happy with the car. Love the gas mileage. We do mostly city driving and are getting an average of 25MPGs.
This is the third car my family is getting from this dealership! All our experiences from this dealer were beyond perfection. Angel the Genius had water ready in my sisters new car during delivery. We will be back soon!!!
Sporty and useful
by Friscomike from Granbury
August 16, 2018
I have owned many BMW's over the years and they never cease to put a smile on my face. The build quality, engineering, and performance are top notch. My only regret is that BMW now uses run flat tires and while I've had them on other BMW's, I still don't like their ride comfort.
Loved the car, the people, the service from this place! Cool service plus awesome sales and product specialist. All these new stuff on the car did gave a me headache but Angel the Genius help me understand how to easily operate all!
Limited Edition Package 2018 X1
by Rissa from Warwick, RI
December 21, 2018
Been driving the car for a few days now and fall in love with it the more I drive it! I love the Parking assist! Its CRAZY what technology can do nowadays haha!
Overall, very comfortable! I wish they made back window a but wider and I’m not to fond of where they placed cupholders but other than that, no major complaints!
came down to pick up my car from service and had an issue with my radio because of the updates. Angel the genius came to fix it for me within a min.... knows what she was doing. Thank you Mckenna BMW along with great people here!
Amazing car and great experience with dealership
by Waltsgirl20 from Fort Wayne, IN
November 30, 2018
Great car, handles very well, sporty and comfort all in one, not as big as suv but has enough room. The dealership were amazing to work with and showed us a great experience. Thanks Libby!
Had to write this review to thank omar and angel for everything! They really took their time to find out what my need on my new car and did everything with me step by step! Really worth the time there!
Peppy little car that’s a pleasure to drive.
by Gary from Tampa, FL
November 1, 2018
I’m very happy with my new BMW X1 purchase. The car is very responsive and peppy to drive. Although a subcompact, it’s got ample head and leg room in both front and rear seats, and a surprisingly large cargo space.
Also looked at the Audi and Mercedes competitors in the subcompact niche, but liked both the fit & finish as well as driving experience of the X1 better.
Arthur and I have been exchanging messages all day in regards to my issues to the BMW Connected services. I have had problems with it since I got the car. Was not able to log into the app and it was not connecting to the car correctly... He helped me fix all of that and I realized that it is his day off as well. I appreciate that time he took out to help figure this out for me. What a great employee and changed my prospective on BMW, which was not great in the beginning.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
Love this car!
by Isabel from Boston, MA
December 12, 2018
This car is so stylish and drives great! It’s a 4WD which will be great for the winter. It’s also great with gas. I am very happy with it so far!
S.A. Jon Lewis is very knowledgeable. Super transparent. Very helpful. I would highly recommend requesting for Jon when you need your BMW serviced.
Great Performance Vehicle
by Cole RN from Jackson, MS
November 5, 2018
The design of my new BMW X1 is great. The SAV drives smoothly and handles like a charm. There interior is spacious and roomy. My child loves the fact that the backseat is not elevated like my previous vehicle , therefore, she has plenty of head room. The back cargo area large and can be expanded with the folding rear seats. Overall, this is a great vehicle!
BEST DEALER .BEST EXPRIENCE, JAMES WAS VERY HELPFUL. WORKED HARD TO FIND A CAR FOR ME, HE WAS VERY PATIENCE AND KNOWLEDGEABLE. ANSWERED ALL QUESTIONS
by TRAMhoman from Arizona
January 12, 2019
BMW makes a great product. What many may not know is they loose value at an incredible rate. I purchased a used X1 last month. This one is 3yrs old had 21k miles and was priced at 22k. The list price only three years ago was 49k. While someone else took the depreciation hit I was able to take advantage of the loss and get a great value. I am averaging 30mpg and it’s fun to drive. Has all the bells and whistles of 2015 model year. I will say the back seat leg room is the only real complaint but with that being said it’s the smallest X series so that’s to be expected
I highly recommend anyone looking for an awesome value to look at this model as well as any other model. You will not be disappointed with car or the value of one when purchasing one that is 3-4years old. Again BMW makes a great product. This is our third BMW and they have all made it comfortably past 100k with only routine scheduled maintenance and the usual repairs/replacement of wear items. Brake,tires,wipers
I worked with John Won and Henry Wu. Both were very responsive and easy to work with. They got me the car I wanted at a great price. They delivered the car to my office. The entire transaction was quick, easy and painless.
by August L from Bath, ME
December 20, 2018
I absolutely love this vehicle. It’s stylish, gorgeous and performs well! It has excellent extra features. The only real negative (which is apparently something BMW took awhile to figure out) is that the radio doesn’t have regular Bluetooth capabilities for playing music. Considering I have a 2015, I would certainly expect they would have set that up but luckily I was able to set up SiriusXM. Otherwise, the car is a dream!
Diana was very courteous, professional, and helpful with setting up phone app and Connected BMW Drive. I appreciate her patience in explaining features of car that I did not know how to use.
Hated this car from the moment I took ownership
by IleneL from Woodmere,NY
November 15, 2018
My first expensive car and I hated it. Suspension felt cheap, technology was horrible and the interior was not comfortable at all. Charged for every extra. Also the dealership was not nice - BMW Freeport NY - salesman handled a few customers at same time and just kept us waiting and waiting and waiting.
They were great! I was on a long road trip with my dog and they got me going quickly even though I know they were really busy!! The staff was great!!!
my first luxury car
by repra from stamford,ct
November 14, 2018
with 11,000- miles Certified Pre owned/ the car is very comfortable and feel luxurius,smooth,powerfull... everything expected from a BMW-
the only thing missing is the 'REMOTE STARTER"
LOVE love this car!
End-of-lease process was a surprisingly positive experience
by GenX from DealerRater.com
December 2, 2018
I received a call from Gonzalo when I was two payments away from the end of my lease. He offered to go over with me some incentive offers for a new lease. Although my lease was financed through BMW Monrovia, I???ve taken my cars to New Century for service many times over the years. I know them to be friendly and efficient, and I was anxious about owing $4K at the end of my lease due to over-mileage. Gonzalo was straightforward with me and didn???t subject to me to the typical sales pitch or try hard-sell tactics. His honesty and the respectful way he worked with me made it the most positive experience of I???ve ever had with getting into a new vehicle. He clearly presented the essential information to allow me to understand my options and make an informed decision. There were no slight-of-hand tricks. There was no B.S. What is usually a stressful experience turned out to be surprisingly positive.
I love my new ride
by Bmw from Phoenix , az
October 21, 2018
I just love it , it’s a Bmw what can I say ...
looks nice , drive great .. my 6 years old called it bat-mobile... lol
Scott Abrams has taken great care of all my service needs once again, I will depend on this service department, thanks. Scott represents your Service Department at the highest level
BMW X1 saved my husband’s life!
by Forever grateful from Rocky Hill CT
November 21, 2018
Recently, my husband was involved in a serious MVA, a seven car disaster in which all cars were totaled. If not for the high quality of BMW there’s no way he would be alive today. Even the insurance adjuster could not believe he walked away from the accident. Thank you BMW for saving my husband,s life!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.