Used BMW X1 for sale near Riverdale, IL

The customer service was great and very helpful, professional. Please give her a raise or take her out to lunch at the very least.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

My husband and I worked with the salesman Jeffery Parham and he was fantastic. The overall experience at this dealership was AMAZING!! They were mindful of our time and flexible with their offer to buy back my Honda. Highly recommend the Lansing Honda dealership over any other Hondas in this area!! Will definitely continue to give them my business.

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️

Overall amazing experience. Really never have problems with service here. Employees are great and go the extra mile. Might need a snack bar. But waiting area is usually always empty so it is quiet and relaxing

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Alex was great to work with. He communicated well and kept me in the loop during every part of the process. I'm now waiting for my vehicle to be shipped

Original owner, beautiful Estoril Blue color on 2016 Msport Xdrive X1. So beautiful, just like looking at it and/but rarely drive it. Ni 2013 models catch my eye in BMW or any other brand

I had an exceptional experience with Michael Romero. I contacted him about a BMW X2 and he confirmed the vehicle was in stocked. I came in the dealership 30 minutes later where I was directed to him. Upon our interaction he was very responsive and respectful. I told him about my concerns dealing with the BMW dealership in Naperville. He ensured me that he would provide me with full transparency. He showed me the vehicle and allowed me to test drive it. I was very impressed and wanted to discuss the financial aspects of the vehicle. Michael was very knowledgeable & honest. The numbers worked out and he provided me with a full break down of the car fax and the performance of the car. Lastly, after picking up the car he set up my bmw app and spent time being attentive making sure I understood how my car performed. I was thankful with how he presented my car with a cute bow and how he made sure I had a full tank of gas, all my questions was answered. He even followed up days later to ask about my experience. Please, visit this location and ask for Michael R he’s enthusiastic and pleasant to work with. Thanks again.

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

It took 2 visits to get my problem solved however the results are very pleasing

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

Shopped for an SUV and found an excellent used car. No complaints and have had nothing but regular repairs. Buying process was fast and easy.

I have been buying a car at Auto Park for several years and I am very satisfied with the service. Everything is always at a high level!

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

Great place to buy a reasonably priced import and great communication would recommend to anybody that loves imports

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Enis was great. Helped our family out with a nice car. Couldn’t be more happy!

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

Great Prices, staff and selection of vehicles to choose from! Thanks Jose for an amazing experience

Its too soon to know about reliability but the performance is outstanding. It maneuvers beautifully in city traffic as well as interstate driving. It is quiet and feels put together well.

The X1 sounds like a diesel motor when you start it, they could've def made it more comfortable, the brakes are really mushy, can only use super unleaded. The plusses are it's a BMW girls think I'm rich, Lighting on the interior at night is wild, performance is amazing, buying used saves tons of money. It's a thin line to buy this car, I feel like I got lucky with the price I paid and I'll be in a good position by the time it's paid off, but pricing has to be right on this car and it has to be in good shape mechanically. Buy from a reputable dealer because I wouldn't want to imagine how much it would cost to maintain/repair a poorly maintained one of these.

They worked with me and were so friendly, good people to work with, also good cars.

This is my first X1 and it won’t be my last! I love the size, performance, and interior. I’ve owned other BMWs in the past and this one does not disappoint! I can fit a ton in the back and it gets really gas mileage. So far I haven’t had major issues with it- just properly maintain it and all will be well.