Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
FIRST CAR AND BEST DECISION
by ayoarab from clifton,new jersey
August 6, 2018
Honestly the car is amazing, this is the first year that they have the vehicle out there and it has been the best decision of my life. I went in looking to get a 3 series but ended up with this and I love it. The interior is very high tech and futuristic.
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
I brought my 3 Series in to have the air bag replaced and while it was there had the oil changed and the radio repaired (it did not turn off). From the minute I drove in the staff could not have been more helpful. Service Advisor Gina Todisco was a pleasure to work with. While I was waiting, she reported back to tell me how the service was progressing. The technician E. Ibanez, immediately identified the problem with the radio and knew how to repair it. The repair took quite some time since Mr Ibanez would not reinstall the radio until he was sure the epoxy was thoroughly dry. Gina apologized for the time it was taking and even offered to drive me home. Attentiveness such as this is more than I ever expected. I was provided with a list of things which will need to be looked at, but they did not try to convince me that everything needed to be repaired immediately. They know how to treat customers and how to develop long term relationships.
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
Very comfortable and safe vehicle to drive
by Diane from Matthews
December 29, 2018
The car met my needs at this time. It is very comfortable to drive. I like the features inside the car. Easy access to my options on the dashboard. The car drives very smooth and has a quick pick-up when driving.
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
by MDC from Silver Spring, MD
December 28, 2018
Classy, very light to drive. This is my first BMW car and I am in love. I will buy again if when I’m ready to purchase again.
Shirley and priscilla are the 2 best people in the world, its always a pleasure working with these ladies. Very quick to respond and if one doesnt get back to you the other one will. They treat you like family. I just picked up my 5th car from them, wont go anywhere else.
by sljslj3 from wayzata, mn
December 1, 2018
I love the size of this car. perfect for zipping around town. driving to work and getting my kids places. it has enough trunk space.
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
Sharp looking and functional
by Tenptwife from Pennsylvania
July 22, 2018
Sporty exterior (Msport package) looks sharp. Plenty of room to be functional. Seats hug well and smooth ride make it a very pleasurable driving experience. Did have a faulty crank sensor which needed to be replaced 500 miles in. Love this car!
Came in to Rallye for the car???s first oil/filter change and tire rotation. Told my service rep Chy that I needed to be out quickly, and he made sure I was on the road before the time I requested. Fantastic!
by Stacey from NH
August 1, 2018
This is my first BMW. The ride is smooth and quiet. I can't hear the engine and can't feel it change gears, even with heavy acceleration. It feels and sounds like I am driving a fancy, fast electric golf cart. I love the sportiness of the X2. There is some road noise and vibration, but it only add to the sporty feel of the vehicle. The interior feels like I'm sitting in a sports car, which has a lot to do with the seats. There is not a ton of storage room, but hopefully this will help me keep it tidy. The idrive computer is not super user friendly takes some getting used to. Overall, I am head over heels in love with the X2!
Alex was awesome! He worked very hard to make sure I was able to get the bmw of my choice at the price I can afford. He had a genuine level of honesty and was very knowledgeable and thorough when communicating to me about the M235i. He also shared great advise for me on what needed to be done to get it. Thank you Alex!
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
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