Used BMW X5 PHEV for sale near Emeryville, CA

The service department at BMW of San Rafael consistently provides excellent service and I strongly recommend them to any BMW owners living in or around Marin County. See Tom Smith, who is one of the best service representatives I have ever come across. He will take good care of your BMW.

Jeff was very straightforward and efficient in helping me with my car’s needs. It was my first time bringing in my vehicle for service after purchasing in March of this year and I was pleased. There’s no question that I will return for my next scheduled service.

This is an amended review - I got the star ratings backward last week. I have not previously had as good an experience with a car dealer as I did here. They were honest, patient and offered a very good deal on the car I purchased. I have rarely been impressed by either the knowledge or professionalism of car dealers generally. These guys are exceptional.

Professional, friendly, prompt service keeps our favorite car running and me on time! Thank You!

I had a great experience working with Jeremi. I found a non-BMW non-luxury vehicle I was looking for that someone had traded in at this dealership. Nonetheless, I was treated as if I were buying a BMW. Great service, fast and smooth transaction, and very competitive prices! Highly recommend.

Great experience with Artem highly recommend if looking to buy a BMW thoughtful and patient.

Tom at BMW of San Rafael is great. He goes above to make sure your vehicle is repaired when needed. Good communication and people skills.

I’ve been a customer of BMW San Rafael and the maintenance supervisor has been Tom Smith. I cannot ask for better service than I have ever received with BMW San Rafael. They have performed different tasks and have always been the best of the best. I highly recommend any BM driver or owner to use BMW San Rafael. My first BMW I purchased from BMW San Francisco however I had it serviced at BMW San Rafael, where I live. I’ve never been to disappointed, always had exceptional service, regardless of what I’ve asked for. It’s been my pleasure to be a customer at such an excellent dealership and garage. They’ve gone out of their way to make my experience five stars.

Anthony Gianocaro was very helpful for this service appointment that I had. He was thorough in explaining the process of what needed to be done. I had a nail in my tire and I had the tire and wheel protection. He made sure that when I made my appointment that they had those tires in stock when I came to my appointment. He actually confirmed with me a day or two ahead of time that if you order the tires, and actually the day of the appointment confirmed the tires were there and ready for installment. Anthony also made sure to explain that since my wheels were very clean that there would be some lubricant applied in the process of installing the new tire to the wheel which could make a mess. Between Anthony and the technician that installed the tires, they made sure that the lubricant that was used to install the wheels was cleaned up really well. Anthony also made sure that my wheel locks were returned back to my glove box where they were stored. I really appreciate the level of customer service that I received for this appointment. 10/10 Excellent!

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Attentive and excellent customer service. My saleperson Ali Said was extremely helpful and knowledgeable. I would recommend him and this dealership to anyone looking to purchase a BMW.

Jennifer from bmw concord was very awesome. If you need to bring your car for service look for her. Easy to talk to and very knowlegeable…

We didn?t buy our i4 E 40 from East Bay BMW but we will have all service work done here. The customer service has been outstanding. I specifically want to single out their Product Specialist Daryll Farillas.

Peter Pan BMW San Mateo! Wonderful experience buying both my X3 & X5 SUVs from Khalil and Adam. Make sure to stop by and see the San Mateo showroom & ask for Khalil or if buying online make sure to connect w/ Adam Locke.

Joseph was great to work with! Very knowledgeable and friendly. I was in and out quickly and I loved his Lego set on his desk

I normally don?t write reviews, but I had to today because of Wayne. I stopped by BMW just to top off the oil, and Wayne made the entire experience exceptional. The way he spoke, the professionalism, and the genuine care he showed truly stood out. He made what could have been a routine visit feel special. People like Wayne make all the difference. BMW is lucky to have him.

Wayne was amazing. 5 stars. He helped with getting yhe car ready in no time He was very helpful and straightforward with the work and very respectful

Miguel Alvarado is a first class Service Advisor! Miguel is extremely knowledgeable and always so helpful to answer questions and even fit us in for an appointment that got mixed up for another day. Miguel is a real asset to the BMW Concord team!