Used BMW X5 PHEV SUVs for sale near Alamo, CA

Came here for service in June and Jenna was an amazing service tech. This woman goes well above and beyond to make clients feel valued and important. If I could give 10 * rating for her patience with all my questions due to this being the first American owned car I have ever owned I would. She has been ultra patient and kind as I bring issues to her that need to be looked at under warranty.

Mike Nazari was great, he helped us get sorted out. We were indecisive between which car to pick and he explained everything and accommodated to our needs perfectly

Christian was very knowledgeable and extremely helpful, making the process go smoothly. I arrived mid-afternoon and still drove out with a new vehicle the same day.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

Friendly and patient team- from Sales to Management to Financial Management! There was no pressure and great customer service. Thank you for making what initially felt like a stressful task a lot less stressful!

Wonderful experience,so easy to buy car especially when somebody assist customer especially good people work in dealer just like Hector and Lance so transparent

My and my husband would like to thank Uri S. And his big boss for understanding and accepting our offer. And making sure we are taking care of. And also to Diego C. for going through all the paperwork making sure we understand everything. If you want to buy a car you should check out Mercedes Benz of Fairfield. Great customer service!!

Process was seamless and easy. Car was prepped and ready for pick up during delivery.

Excellent service by Tim Price. He has been my service consultant since 2013. Professional, skillful, wonderful PR, I could go on, he is the real deal. Thank you Tim, Joe Aguirre

They were professional in their email back even though I didn’t buy a car I will continue to look at their business in the future

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

The Fremont Porsche pick up and drop off service provides such a wonderful convenience when work gets in the way of taking your car in. I really appreciate that extra value added customer service. Thank you!!

Professional courteous and clean sometimes things takes a little longer But everything was OK Finance Manager MK was Great. Knowledgeable and very Helpful Great Place to Shop...

Mike Nazari helped us get our dream car with the best deal possible, the whole team was awesome.

Last Saturday afternoon our 2014 BMW broke down on freeway 580 at 24 . We had the car towed to Concord BMW where we were received by their friendly staff. We were advised we would have to wait until Monday or Tuesday for diagnostics. Late Tuesday we were notified on the issue and parts were promptly ordered. Repairs were promptly made and tested. Felipe kept us informed throughout the entire experience.

Miguel was friendly and kept me informed during the entire process while our X3 was in for a recall repair. The car was ready for pickup same day. As always, the wash and interior cleaning was impeccable. The free multipoint inspection was also a plus. I also appreciated not being upsold on other services.

Needed a recall service and Concord BMW did the fix quickly and got our car back to us in a timely matter. Chris Neves was our contact and he did a nice job of checking us in and communicating efficiently.

I didn?t even know there was a recall for my car until Kier C. from East Bay BMW called me and helped schedule my maintenance. He was so helpful from the start ? letting me know ahead of time that I?d have a loaner car available and answering all my questions with impressive knowledge. The check-in process was quick and easy thanks to him. Michael Angelo also went above and beyond to make sure I had a loaner car that actually fit my family and lifestyle, rather than just giving me whatever was available. He even took the time to walk me through the features of the larger SUV since I?ve been considering upgrading soon. Both Kier and Michael were incredibly friendly, kind, and professional, which made the whole experience smooth and pleasant. Thank you to both of them and the entire team at East Bay BMW ? it?s always a pleasure coming in!

They went above and beyond to get my car running smoothly again. Truly great service from a team that clearly cares about their customers and takes pride in their work. Thank you Everardo Diaz!

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

I had an excellent experience working with Kier Custodio! From start to finish, he was professional, friendly, and very knowledgeable. Kier took the time to explain everything clearly, kept me updated throughout the process, and made sure my service was completed on time. It?s rare to find someone who truly cares about both the customer and the quality of work being done, but Kier goes above and beyond. Highly recommend asking for him if you want great service and peace of mind

Wayne was very humble and has done an excellent service to my BMW X5! He took care of the tire pressure issue of my car quickly.