Used 2019 BMW X7 for Sale in Chicago, IL

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

The 4.0 is version is responsive, and powerful for what I need it to do. Whether you are driving the country backroads or cruising down the highway it was very comfortable.

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

Bought a X7 40 3 weeks ago and have put 1100 miles on it. I can honestly say that it is the most comfortable and refined vehicle we have ever owned. The 40 engine is plenty fast, and it is so smooth that you think you are going 55 when you look down and you are at 80! We traded in a 2018 Volvo XC90 that couldn’t hold a candle up to the X7’s drive, comfort, and luxury. The 3rd row is the biggest I’ve seen and accessing it is simple as touching a button, unlike the XC90 that I could never figure out how to move the 2nd row seats out of the way. Reliability is hard to gauge this early on but so far so good.

Nick was very professional and thorough in explaining all issues with my vehicle. He gave a great price on muffler bearings and turn signal fluid (just kidding). Always a positive experience working with BMW of Schererville. True professionals.

I had been casually looking for just the right Corvette in my price range for the last couple of years. Finally, I found one at Ultimo Motors. It was not only sharp looking, it was newer than I thought I could afford, had just the right engine, lower miles than I thought I could get, had all the features I wanted, looked like a brand new car, and was priced right. I just couldn't believe it! What's the catch? Something must not be right! So I emailed an inquiry or two and received immediate replies from Frank Baginski answering all my questions and a simple no pressure invitation to come in and check it out. I told Mr Baginski that I live about 90 minutes away and would not be able to come in for a few days but was concerned that it might be sold by the time I could get there. He told me a simple deposit on a credit card would hold it for a few days until I could get there and if it didn't work out I'd get my full deposit back. Ok, that's easy, right? I gave him my deposit and we scheduled a date and time for me to take it for a spin. My wife and I arrived and we were immediately greeted by a gentleman named Shawn who knew our name and was expecting us. He asked how our trip was, told us that Frank would be right with us and offered us refreshments and the use of their lounge. In no time we met Frank, discussed the Corvette and it was brought out front for my inspection. It was showroom beautiful. It was everything exactly as they described it! I carefully examined every inch of it looking for something wrong and I couldn't find anything wrong! We took it for a ride all around the area. It was perfect and for a price that I found hard to believe! All I could do was smile and nod my head yes. I was sold! We briefly worked with Frank and then met with Dan the Business Manager to finish the deal. They put the license plate on the Corvette and we were ready to go. That is the fastest and most pleasant car purchase I have ever had in my 50 years of car buying! I will definitely be monitoring Ultimo Motors inventory for my next purchase. I'm confident I can't go wrong with a deal from the fine people at Ultimo Motors. I am loving my Corvette! Thanks to all! :)

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

This SUV exceeds all your expectations. It handles great. It’s ride is amazing & the handling is fantastic. The interior and the features it has is more than you can imagine. Try the BEST RIDE OF YOUR LIFE!!!!

This is a follow up to my review of December 9, 2017. Our 430i Gran Coupe arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupe.

Beautifully built and solid features. The air suspension is phenomenal and makes for a very smooth ride. I’ve had this for a 10 days and living in Minnesota already experiences a late winter 15” storm. The traction control is very good too. While the large grille was dissed initially- in person the car is gorgeous with the grills perfectly proportioned.

I've had 5 prior 5-Series sedans. This Sixth one, a 2017 540i x-Drive I just took delivery of from Bob Geisheker involved the smoothest overall process from ordering thru delivery. There was never any buying pressure, always amicable and reasonable pricing concessions and Bob was most patient and cooperative in helping me research and select my long list of tech options! In his short absence Sales Manager Bob Graziano assisted me as well. Upon delivery I worked with Business Manager Doug Kamp with contract finances; and then BMW Genius Spencer Parker proved without question his Genius qualifications while spending over 2 hrs with me patiently answering questions and teaching me how to use the endless features provided in this new model. And both Bob Geisheker & Spencer are excellent about promptly returning calls whenever I've had further questions. So all around this buying experience at Knauz has been a refreshingly great one!

Loved the style of the X7 for the wife’s daily driver, they offered to let me drive it and the performance was incredible... Traded a 2017 Lexus 570 that felt like a barge compared to the BMW. After two weeks and 800 miles of use, once or twice I felt a slight hesitatation in the drivetrain. Once it gave me a warning of possible driveline malfunction. This afternoon I had to drive my Son to catch a flight about 150 miles away. About two hours into the trip approaching heavy traffic in Orlando Fl. In the middle lane of the Florida turnpike the engine starts surging and cuts-off. After slowing to a crawl.. flashers on someone let’s me over to the emergency lane. It wouldn’t start while rolling shifter in Neutral. I come to a complete stop turn everything off open doors. I get it to start after 5 mins and I get going but barley, feels like it lost a cylinder or turbo..misfiring like crazy. After 3 minutes of running smoothly it starts running roughly again..I did this same thing about 5,6 times trying to get a exit, each time it restarted it ran about half as long as the last reset.Long story short... my son called a lyft driver to catch his flight and I sat for an hour and a half waiting for BMW Roadside assistance. The dealership in Orlando was geese that’s too bad, you didn’t buy it from us... no loaner car. I called back to Tom Bush in Jacksonville and the two dealers did step up and helped me with a loaner car on a Saturday afternoon...Thank you Tom Bush and Fields BMW in Orlando. Back to the X7 for a brand new car being two weeks old and a purchase price of a $139,000. I don’t expect to be stranded on the side of the road for hours.. further more BMW refused to have it shipped back to Jacksonville where I bought it saying it has to go to the nearest dealership. I told them that I couldn’t arrange for a loaner the woman says do you have anyone that can come get you? I would seriously not recommend this vechicle at this time, I can’t remember the last time a car left me stranded...probably 40 years ago when I was a teenager and ran it dry of fuel. One more quick note after washing the car the rear view camera quits working until you dry it out and you have to open and close each door to reset the camera? What kind of quality is this.. I’d take the barge of the Lexus back in a minute... I’m just grateful that I was driving and not my wife sitting on the side of the road waiting for this unreliable piece of garbage to be towed!

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was genuinely interested in getting my car fixed properly. They immediately gave me a loaner car to drive and were quick to get me in and out. My adviser called me everyday to let me know where my car was in the repair process. He was very straight forward and honest and i never felt like i didnt know what was going on with my car. Their mechanics missed a leak in the coolant and i had to take it back the next day. They were ultra apologetic and again gave me a high end BMW loaner to drive. They didn't waste my time and had me in and out. The next working day my car was done and i came in to pick it up. The leak was from the coolant reservoir cap, they replaced it at no charge. I feel strongly that BMW corporate should be aware of who their good and bad dealers are... maybe they should have Bill Jacobs BMW teach Momentum how to treat customers.

This was my 2nd purchase at Knauz BMW. Again, a great experience with the customer service. Rolly Davidson was my sales/client advisor for the 2nd time. There are other BMW dealerships closer to my home, yet I travel 50 miles to Knauz because of Rolly's excellent customer service!He knows it! Spencer Parker (BMW Genius) did an awesome job (for the 2nd time with me) of educating me on the my new 435i. Again, I came away without having to read the manual because he's so thorough in explaining the functionality of the car. This was my first experience with Scott Adduci Finance Manager, made the business aspect of my purchase like a breeze. He was very personable and efficient! The process did not take long at all and he explained everything without me having to ask many questions. I'll be back to visit the team on my next BMW purchase, and will be referring others as well.

We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience was well worth it. We found the car that had the options that we wanted, at a fair price. Salesman Shane Lyons could not have been more helpful. Scott Adduci in finance came up with such a great rate and incentives for us that we financed rather than paying cash. "Genius" Spencer Parker handled the delivery by giving us a 'hands-on' orientation that made us feel extremely comfortable with our 'new' vehicle. We highly recommend this dealership!

My buying experience at Knauz BMW was absolutely wonderful. Matt Pudlo, went above and beyond to help me in my purchase of my 2015 BMW M4. From the test drive, to working numbers and the whole delivery experience it was very pleasant. A few months after purchasing my M4 I had again reached out to Matt to purchase a 2015 BMW 328i Xdrive. I made some life changes which required me to trade my M4. Yet again, Matt went above and beyond to assist me in any way that he could. Yet again a few months go by and I call Matt Pudlo and have him special order a 2016 BMW M4 for me in the exact spec that I want. The buying experience here is second to none and I will always shop for BMW's at Knauz BMW. Matt is very experienced and has a vast knowledge, especially on ///M cars. TOP NOTCH!

I had been unhappily driving a BMW 428 X drive convertible (leased from a different BMW dealership-NOT Knauz)-a very basic stripped down model which I hated. My previous car had been an Audi A5 Convertible, with every option available, which I had loved. I couldn't wait for my BMW lease to end so I could go back to my beloved Audi. Then I took my BMW to Knauz for regularly scheduled service. They were fabulous. They gave me an M series loaner car which was amazing and I began to rethink my "No more BMW's" decision. I decided to check out the new 440 convertibles and found Sales Man Extraordinaire, Yale Kim. Yale was the best. Extremely helpful and informative without being pushy or making me feel pressured. He was able to work out a deal where I ended up with a better vehicle, with more options, at the same lease price I was paying with my previous stripped down, basic BMW. Knauz has definitely gone above and beyond in terms of customer service and care. I am certainly a convert-I LOVE my new BMW 440 X drive convertible and I will continue to use and recommend Knauz and Yale as long as they're around! -MIchelle Alilovich

Just bought a Certified Pre-owned Elite 2016 BMW X3 at Knauz. This was a GREAT experience. Bob Geisheker was able to tell me all about the vehicle, warranties, BMW Assist, financing options, etc. He answered all my questions and gave me a very good price (better than I expected!!). I also discussed the various options and features of the 2016 BMW X3 with Service employees Jeremy Zndersic and Cesar Saucedo to help me with my purchase decision. The car was ready when promised and looks and drives beautifully! Brandon Helbig, BMW Genius, showed me how everything worked and answered all my questions. They helped me set up my BMW Assist, Connected Drive and even synced everything up with my iPhone before I left the dealership. A terrific buying experience and I would highly recommend the Knauz Team! I have serviced my two previous BMWs with Knauz BMW and they are top notch. Plan to service the new one there as well.

We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive for battery issues. David was absolutely fantastic to work with and our Service Technician who worked on our car was great as well. David and our Service Technician were both very communicative, clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was great and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team!

We found the car on line and Bob Geisheker walked us through the purchasing process with great ease. He was available when we called and was sincere about the car making sure we were completely satisfied with the used car purchase. Spencer taught us how to use the upgraded version of the electronics / features on the car (we had a 2008 x3 and purchased a 2015 x3) and was extremely helpful. We will definitely send family and friends to Bob Geisheker for the purchase of their next BMW and we will be back for our next BMW.

John Strout was the best when it comes to service! He's the guy you need to see at this dealership! I guarantee you, you will not be disappointed! He answered all my questions and assisted me with everything!

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.