The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
Shirley and priscilla are the 2 best people in the world, its always a pleasure working with these ladies. Very quick to respond and if one doesnt get back to you the other one will. They treat you like family. I just picked up my 5th car from them, wont go anywhere else.
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!
You meet at the entrance service people, they are all organized, all goes very fast, I got a loaner, I was in and out in no time, nice friendly people, I couldn't shop for BMW in another place. They called when car was ready. I was very satisfied.
Every time I got to this BMW in Darien I am pleasantly surprised at how quickly they address my issues. I am never left in a waiting area and my loaner is ready to go. Check out is equally as fast and efficient, and my car comes out properly repaired, and with a beautiful shine from the complimentary car wash too! Have gone to other dealers in the past for service and know that this is unfortunately NOT the typical experience, so I am happy to provide this positive review to BMW Darien. Keep up the good work!!
Yussef, salesman, very helpful, responsive and diligent. Very transparent and fair. Only complaint is car had service light go on day I purchased and he referred me to other dealer vs taking ownership and remedying for me.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
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