Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
I was extremely pleased with my experience at Dream Car! I was greeted by friendly and helpful staff and the car buying process was easy and time-efficient. My father and I worked with Joe, he was very accommodating and knowledgable! The cars were incredibly clean and in outstanding condition. They were also very fairly priced! I was able to take a very thorough test drive and I can't stress enough how impressed I was with the condition of the cars. It was clear that Dream Car takes pride in their company and continuously strives to offer superior service and superior products. I would highly recommend checking out Dream Car! I found my dream car at Dream Car Chicago, you can too! Thank you, Dream Car!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
Easiest most straight forward purchase of a vehicle that I have experienced. From negotiation to delivery to title, simple and easy. purchased a used Cadillac ELR that was showroom condition. I would not hesitate to do business with them again.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
Even though i did not purchase a car here! But we had a great experience. Sales personal were professional and not pushy at all. You can test drive with confidence. The selection of cars are top of the line. We test drove a 2012 audi 2.0T premium plus AWD and it had low miles , luxury and speed. I recommend the dealer to everyone that love a touch of class.
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
My car buying experience with Revved Motors and the owner Rafal was great! I contacted Revved Motors about a specific vehicle that was listed on Truecar and they made arrangements for us to see it that weekend. When I got there, they had it all ready and outside waiting for me. I was able to look it over and test drive it without a salesman hovering over me, which was nice. There was someone there making sure I didn't have any further questions but they weren't overbearing. We did end up buying it and Rafal (the owner) and Greg (his associate) were helpful in explaining everything, and going over the paperwork. I didn't haggle on the price because 1. I'm terrible at it and 2. I felt like I was getting a good deal from them anyway. Rafal walked out with me to make sure we had everything from our trade-in vehicle and even mailed some CDs that we had forgotten we still in the radio. We've only had the car for a week but we've only had one small issue (the windshield washer fluid leaks). But that is probably something that I can fix myself so I didn't even ask that they fix it. They do include a nice 3 month/3,000 mile warranty too (but the wiper fluid is not covered).
My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.
I wanted to purchase locally so sent a request to three dealers via the Internet and Amanda got back to me right away and introduced me to AJ. He made the experience like you were speaking with an old friend vs. a salesman. He is knowledgeable, timely, and thoroughly answered all my questions. World Class Experience!!!!
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