Used BMW X5 for Sale in Tinley Park, IL

Rich Munoz turned me over to Sergio who took the information regarding issues I was having with my 2012 Tiguan. I was having problems with the locking system and squeaky brakes. I asked him to go over fluids and tire pressure and within an hour or so he had checked everything and my car was ready to go. He was extremely courteous and provided excellent service. Only problem, I still have squeaky breaks! I will see if they get better.

I just leased this car, and drove it 1100 miles to Ohio. I bought this car because of the way it handles, it is also a very comfortable car to drive.

Called at 8:30am, in by 9:30 and on the road by 11am. Really appreciated the extra effort to take care of me especially since we were traveling from Iowa to Michigan.

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

Diamond is really good and fast. She helped a lot in the process, highly recommend her!!!

sorry leaks in head cover, and bad ride and need premium gas , was told by my mechanic that this car known for leaks, and expense to own

EMPLOYEE RATING "Got a great deal, on a good vehicle at Napleton." I came in and was treated with respect from the moment i walked in the door. I didn't feel hounded or rushed my sales person Latonia helped out tremendously with picking out my new 2019 kia sorento, she was very patient and understanding of what I wanted, and she made sure by the end of my car buying experience I was happy with what I was purchasing. Thanks Latonia! I was at hyundia and brought a kia.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

Buying a car from High Line Auto Sales was a fast and great experince. Our salesman Bekim was very helpful. Everything was done in couple of hours and we were driving the car at the same day. Thank you Bekim.

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

I sent a email and there response was quick I was surprised I'm planning to go on Saturday to check out the car

I dream to travel in. Lots of power when needed. Full leather interior super spacious and comfortable. Shifter console command center well thought out and efficient.

I was originally budgeting for a used car with my trade in and drove off with a brand new 2019 Equinox for the same price! John Montgomery who was recommended by a friend came in 4 hrs.early to meet me and he spent almost the entire day with great patience. He was very knowledgeable and asked the right questions in order to find the vehicle that fit my family and budget. Then, after a great experience with John, I worked with Ryan Sitter the finance manager who was amazing! I can honestly say that he was genuine and helpful. He explained every item line by line and even explained that I could get money back from my trade in warranty. On his request, I came back with my used car warranty info the next day and he did all the work to get me 2K back! Who even does that these days? Usually they sell you and forget you. I am very appreciative of John and Ryan. Great ethics and customer service!

Love the way it handles and how quiet the interior is with the acoustic glass. This is our 5th BMW and we have test drove other brands. We love the way BMW's drive and handle.

Nick was very professional and thorough in explaining all issues with my vehicle. He gave a great price on muffler bearings and turn signal fluid (just kidding). Always a positive experience working with BMW of Schererville. True professionals.

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

What i expect from a top brand name German luxury dealership. Great service and value. Corey took great care of getting new tires installed onto my vehicle. Very smooth process!

Comfortable and nice handling. Has many upgrades and has the utility functions we wanted. Great value for the money and wonderful amd fun to drive.

I called ultimo motorsports to inquire about a Land Rover Range Rover Sport that i saw on their website. My wife and I made an appt to check out the truck and i fell in love with it. We were not looking to trade our vehicle in ,but we did. Dennis Ciobanica made our experience a good one. I highly recommend anyone who's looking for a car to go in and check them out.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

On a late Friday afternoon last October, we were northbound on Interstate 65 in my 2015 Acura TLX SH-AWD. We had just crossed over US 30 and were keeping up with the traffic which was running at about 70 mph. All of a sudden, three or four pieces of scaffolding fell off a construction vehicle that was in a lane to my left and perhaps 30 yards ahead! All the pieces were laying flat but moving diagonally in front of me toward the (right) shoulder. I immediately swerved drastically to the right. (Thank goodness for the SH-AWD!) I thought I had managed to avoid all the scaffolding, but in fact, one clipped the rear driver's side wheel, puncturing the sidewall, and gouging out a piece of the rim. Obviously, the tire went immediately flat. But if it had to happen, it couldn't have happened at a better place! It turns out that we were less than 5 miles from Muller Acura of Merrillville! A quick tow (provided by Acura) and we were there. Even though it was late Friday afternoon, we were greeted warmly by Amy of Customer Service and Michael, Assistant Manager of Service. I cannot adequately convey the expertise and the caring treatment lavished upon out-of-towners in distress dumped on their doorstep just before the weekend. We were pretty shook up by our near miss that could have easily been far more disastrous! Their genuine concern for us and the attention they afforded us were well above and beyond the call of duty! They told us we needed a new rim and, because SH-AWD models have special, color-coordinated rims, they didn't have one in stock. But then they took it upon themselves to take a tire and rim off a new car, exactly like ours, that they had on their lot so we could be on our way. They even took it upon themselves to contact State Farm and get the claim process started. I haven't even mentioned the amenities in Muller Acura. Waiting areas are especially spacious, clean, comfortable, well-stocked, and technologically up-to-date. Even the service bays were clean. You cannot go wrong dealing with Muller Acura of Merrillville!!! We highly recommend them!

I love the fact that I am never stuck with the AWD. I have the custom X5 rims that are amazing. I also have the automatic suspension that makes drives feel great!

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair. Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

We like the way that the car is appointed & the way it drives, which is why we bought our second on in as many months.

I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was genuinely interested in getting my car fixed properly. They immediately gave me a loaner car to drive and were quick to get me in and out. My adviser called me everyday to let me know where my car was in the repair process. He was very straight forward and honest and i never felt like i didnt know what was going on with my car. Their mechanics missed a leak in the coolant and i had to take it back the next day. They were ultra apologetic and again gave me a high end BMW loaner to drive. They didn't waste my time and had me in and out. The next working day my car was done and i came in to pick it up. The leak was from the coolant reservoir cap, they replaced it at no charge. I feel strongly that BMW corporate should be aware of who their good and bad dealers are... maybe they should have Bill Jacobs BMW teach Momentum how to treat customers.

The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive for battery issues. David was absolutely fantastic to work with and our Service Technician who worked on our car was great as well. David and our Service Technician were both very communicative, clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was great and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team!

Drives like a sports car and has a very solid feel. Barely get to 1900 rpms at 85-90mph, 30-34mph hwy, 27-28 overall mpg, quiet, spacious, cargo space, and super responsive steering. Update your navi software, it is an improvement. Best phone clarity on Bluetooth I have experienced. Switched to non-runflat tires(improved ride). 40,000 miles and no issues. My seats are a little to firm, but have no issues driving on long road trips