I have to give the BIGGEST THANK YOU To Larry, Drew and the F&I manager for putting me in a brand new GMC Terrain. My current car broke down and no other dealer could find me the vehicle I wanted or give me a price that would fit my budget. As a single mother of three and a limited amount to spend I was so desperate to find a vehicle quickly. I couldn't imagine having no car for another day. They went out of there way to pick up my disabled car, at no cost to me, from lower Westchester so i could at least use it towards another vehicle. They put me in a beautiful state-of-art black on black brand new terrain that I drove off in today. Wow, all within hours I was driving for only $139 a month after they gave me a good amount for my car. I never would have thought I would be driving a car as nice as this for so little down and such a small monthly payment. When most people say they don't have good experiences buying a new car I have to say I had the best experience EVER leasing a vehicle from Vail Buick GMC. Thank you, Thank you, Thank you. Most sincerely Mary Ann Puoti.
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
My salesman was pape and his apprentice Austin. They got me into my dream truck. The gmc 1500 sierra denali with the denali ultimate package. Pape made the process so easy and simple and gave me nice trade in on my 7 year old tacoma. I plan. On having this denali for years to come but when I want to trade in for another I will definitely be back. Every time I get out of my truck I get compliments on her. Thank you pape
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
Excellent service department. Staff are pleasant and helpful in scheduling appointments. Waiting area is excellent with snacks coffe and entertainment maintained meticulously. Mechanics do am excellent job and car is washed after servicing. Great customer service.
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
I went into this dealer with negative thoughts thinking they were going to be just like other dealerships I’ve visited and try to sell me something I didn’t want but John Ramos and his managers were so good got me what I wanted and at a good price
I wasn???t ready to buy anything new yet but getting rear-ended and losing my vehicle made me start looking. After a lot of research and looking online I did find a GMC Canyon that has exactly what I wanted and it was at Hudson???s Buick in Poughkeepsie. Mike Vargas was extremely helpful and pleasant to deal with. He went out of his way make sure Iwas comfortable with what I was buying (this was replacing a 2003 Dodge Dakota) and explained all features to me. We were also surprised we got a 50??? TV. He even picked me up at the train station the day I was picking up the truck since I had no ride to the dealership. Thanks again! This was an extremely pain free purchasing process. After the purchase (and signing every piece of paper under the sun) he sat with me in the truck to set up the OnStar and reviewed again the features and the remote start, since I never had that before. Thank you again.
Andrew was awesome. Did not feel uncomfortable or pressured during the whole process. Although i financed a vehicle that wasn't my original choice I am more than satisfied with my Cadillac. Happier than i would have been with what I originally intended to buy. Would definitely recommend Hudson Cadillac Buick GMC.
Hudson has always been great for my husband and I. We purchased five or six cars from them and they always made the buying process very smooth. Their service department is great, all the employees are helpful, friendly and really seem to want to do their best for each customer.
Peter Grohl was very helpful and very professional. He wanted us to be satisfied with our purchase and we were. Thank you so much Peter
Ted and Maria
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