We came in just because we were driving by and thought we'd take a look. Had not intended to buy a car today. Charlie was so personable and gave so much more information than I've ever had at other dealerships. He knew everything about all the vehicles. Spent SO much time with us, and did not make us feel rushed. So,we decided to buy a car. What a surprise!
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
Patrick Jones and the Manager in the Pre Owned department gave excellent customer service and experience. Would recommend anyone to go see Patrick jones and the pre owned department personnel.
Looks like new!
by lcl from Corapeake, NC
October 7, 2018
This care was exactly what I was looking for. It has low miles and is in great condition. I'm proud to drive it everyday! It has all the bells and whistles -- I'm still discovering all the extras that make it so good!
robert gibson and the rest of the sales team did an excellent job in helping us purchase a beautiful vehicle at the right price and monthly payment thank you robert, greg, andray.
So far, so good.
by Sassy_Shirl from Highland, IL
July 12, 2018
This is the first SUV I've owned and I love it! The smaller size makes it easy for me to zip in and out of parking spaces and it is easy to handle. I've taken it on road trips and it performed very well.
I am so glad that we took the time to search this location for a vehicle. The knowledgeable and friendly staff made the process enjoyable. It was definitely worth our drive to get here. I would highly recommend this dealership to others.
by Cookie from Walkersville, Md.
November 30, 2018
So far the vehicle has met our needs. It has plenty of legroom, is easy to get into and out of, has plenty of room for cargo, and hopefully will handle well in incelement weather.
We dropped off our 2015 Tahoe for recall work and we were in a hurry. Mr Sutton was very helpful and Quick to get us taken care of. The work was performed quickly and received a phone call to let us know it was ready. He even had it washed! We will be back!
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
Bought My first car today and the employees we're amazing very polite and helpful. Sometimes buying a car can be stressful but I really enjoy myself and couldn't be happier.
Rebuilt engine and new brakes required 11,000 mile
by Colleen from Lake Oswego
September 11, 2018
Gravely disappointed in the Buick Encore. In for repairs twice in the last month. First time rebuilt engine and replaced rear brakes, two weeks later, replaced rear brakes again. Went back to the dealership and he priced the buy back at 50 cents on the dollar. This for a year old car with less than 12,000 miles. Bad deal.
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
Cars Unlimited is a great place to buy a used vehicle. Allen & Co. are not your typical car salesman, so you have the leisure to look at all the vehicles at your own pace without anyone trying to pick something out for you. There were free CarFaxes available on their online inventory, which made finding a few vehicles to look at ahead of time very easy and shows that they aren't trying to withhold any information. When I had the vehicle I was interested in, there was no hassle to take it out for a test drive; we just let them know which one and they brought the keys right out. The paperwork was quick and painless, there were no attempts to sell any extra and unneeded things. They even held the car for a day, without any down payment, so that I could get the money transferred. Allen is a very professional and down-to-earth guy who takes pride in his work, it was a great pleasure dealing with him throughout the purchase. Even though I was buying one of the cheapest cars on the lot, I felt that Allen treated me the same, if not better, than someone who were buying the most expensive vehicle. He went out of his way to ensure that I had the best possible experience for my first car purchase. I will definitely be recommending Cars Unlimited to anyone I find that’s looking for a used vehicle and look forward to purchasing vehicles in the future here as well.
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
Car was in for replacement of a tire pressure sensor. I was quoted a price for the repair previously for the one sensor. Technician found a second sensor not responding and replaced it as well. I was billed at the previously quoted price. Have to love Love.
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
by Ttaylor from Saginaw MI
January 6, 2019
This vehicle is the perfect size for my shrinking family and it is great on gas since I travel an hour each way for work.
Today we decided to change our car and we get a perfect deal here, also the seller was very dedicated in offer the best deal he is the great seller that ever meet! Thank you so much!!!!
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
Sebastian Rivera, Erik Godston you two are very professional and made my experience rewarding. I over love my new vehicle and the price of purchase...no others dealers prices were comparable! Thanks again for everything!
worst car in 20 years
by kcp from litchfield, ct
October 24, 2018
This car looks nice from the outside, but in the first 20000 miles it has been in the shop 3 times, not charging, coolant leak, brake shift interlock solenoid failure. It is way under powered, and the engine has a tick in it at 25,000 miles. This car is a piece of ....
This new SUV is amazing. I had my KIA sportage 2000 for 18 years and love it. I did not want to trade it in until I test drove the Buick. I love this SUV, it drives nice, looks nice, and it was the right size for me to make the decision to get a new car!
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