Used Buick Encore GX Preferred for sale near Northlake, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

Very quick, good communication . Honest. Feel like you can trust them to be fair. Happy with results. Will return for other needs if they arise in future.

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

Don Hansen best sales person ever. Very nice people. They wash the car, full tank of gas. I test drives the car. The transaction was completed in 90 minutes.

What a superb automobile. This is what I have wanted in a long time. It has more bells and whistles than I really need but it is very nice to have them. Everything I marked above is definitely true and more. I would highly recommend this auto to everyone interested in buying one. Believe the right ups on this auto that others have also made.

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

The car is quiet, acceleration is acceptable considering the 3 cylinder turbo charged engine. There’s enough room I the back seat for 3 adults. Rear storage is adequate. Interior controls are laid out well and the seat material is easy to clean.

Shelley Barr was the very best salesperson I have ever dealt with and I have purchased lots of vehicles!!

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

Great experience with this dealership. I will come back again as well as refer my friends and family to this dealership. Sales guy Dan was a big help!

I bought this used with 26,000 miles in the spring of 2024. I love the styling, interior, and value. My only complaint is that the angle of the infotainment display can make it difficult to see due to reflections, especially in bright sunlight. I love the AWD option, it adds to stability - even in dry conditions. The remote start is handy in cold weather since I now live in an apartment and no longer have a garage. Performance with the optional engine is more than adequate.

Jackie was great! She was helpful and knowledgable. She seemed interested in helping me find exactly what I was looking for. I would highly recommend her.

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Michael was great and very informative!!! I will definitely continue to visit this dealership rather than the one closest to my house.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

They are in the midst of expanding their car lot and do not have a structured building. They only have a mobile unit currently on the property so it's a bit disorganized right now. Sales personnel did not seem very friendly but they also aren't pushy which I liked. Most of the cars exteriors were really dirty from a dust storm that occurred a couple of weeks ago. They have a large inventory of vehicle choices.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Thank You for an Exceptional Buying Experience Dear Andrew and Alex, Thank you so much for all your help with my recent purchase of the 2024 BMW X3. You made the online and over-the-phone buying experience truly enjoyable. Your friendly and approachable attitudes made me feel welcome from day one. I also really appreciate your fair pricing and outstanding customer service—especially delivering my BMW all the way to Peoria, IL. Your efforts have left a lasting impression, and I will surely return for all my future auto purchases. You both went above and beyond, and I’m sincerely grateful. Thank you again for everything. Best regards, Jamie Peoria, IL

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

The staff is very experience and professional. The estimate for repairs were in line with the services. I compliment the facilities with free coffee, water and soft drinks.

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

All was good. Came to close and hit With a &1500. Dealer fee! Sorry not on this planet!

I just purchased a Chevy Suburban from Hertz Car Sales in Des Plaines Illinois. it was a great all around experience. Rocco was my sales representative and he did everything that i asked. He was responsive and my the whole experience very easy. Len was the sales manager who handled all of my paperwork and that could not have been easier. I would recommend this dealer to all of my friends. A very easy experience

Frank was friendly and helpful. He look up my records to make sure I was not receiving and paying for unnecessary service. He provided a coupon.

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

I could not get a decent car any were CarMax put me back into the drivers seat i will recommend CarMax to anyone Andrea and his team in Tinley Park are truly number one in car sales . Marcel Potvin.

My wife and I are very pleased with our 2024 Encore GX purchased used w/ only 2500 mi on the clock. The Encore GX is one of the current Buick lineup of 3 small SUVs for about $25k; I suspect these hidden gems are unknown to many Americans. Unfortunately Buick's focus on China has resulted in the Buick brand being all but forgotten in the US. The NHTSA has given a ***** Overall Safety Rating to the 2024 GX. I have one negative with the Encore -- I'm 6'-1" and the Encore is small for me. Some call the cabin "surprisingly roomy" for a sub-compact suv. Truth be said IT'S JUST SMALL. Likes * 1.2L Turbo engine surprisingly strong in city driving * Entry-level luxury at a moderate price * Fun to drive (some call it boring) * Lots and lots and ... of safety features * Excellent mileage (30+ mpg) for an ICE SUV * Sits up high (as a SUV should!) due to 18" wheels * Quiet cabin due to Buick's QuietTuning technology * Heated seats, steering wheel, outside mirrors * Physical buttons/knobs for radio, climate controls -great * Power hatch/liftgate w/ kick plate - very handy * Traction & Stability control Dislikes * 1.2L Turbo engine is somewhat challenged on the highway * Design same-same as every other small SUV on the road * Digital Speedo and NO Tach; I prefer the real thing * Seats are narrow, hard and uncomfortable on long trips * Road noise is worse than expected for a Buick * Small cargo area w/o rear seat backs down * Insufficient legroom in back seats * Insufficient rear headroom for tall persons * AM/FM/Satellite radio difficult to program * VERY sensitive brakes and accelerator

Awesome service from Jose!!! Very patient and kind. Explained every detail. All dealerships need a Jose!

Everything is as in the description. Honest and no pressure. Easy communication Easy financing. Thank you 🙏

I never owned a Buick but fell in love with the encore. I have a 2015 fully loaded All Leather - sharp two tone and classy interior, AWD and great gas mileage! Comfortable ride! I’m now considering the gx but not ready to give mine up yet!!

I always love coming here for service. Carlos and team are all very friendly and thorough. They have always taken great care of my car and me.

ABSOULTLY LOVE THIS CAR HAS EVERYTHING YOU COULD ASK FOR. VERY QUIET INSIDE FEATURES FEATURES FEATURES ARE ABUNDANT I AM SO GLAD I BOUGHT THIS CAR. WE DID ALOT OF SEARCHING AND THIS WAS THE ONE WE KEPT COMING BACK TO