Used Cadillac Escalade for sale near Ocoee, FL

New General Manager was fantastic in showing how much she valued her customers by insuring my concerns were addressed that so much I felt like l wanted to buy another car! The service department?s work on my Jaguar ?, was #1

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

From start to finish the process was seamless was treated like family and have been coming here for years and the staff and sales people have been amazing every time

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

jake Watts is a client advisor at Massey Cadillac Orlando. I want to corporation to know he was wonderful to work with nice personality informative I give him a 10 star . I made a box it?s gonna work.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

i bought a lexus gs300 from this dealer. the process was easy and did not feel pressured at any point. they let you take the vehicle to a local mechanic as well. i left a deposit on the car for 3 days so it did not sell while i was waiting to get there. the deposit went to the purchase price. Zac and ito were amazing and made the process painless for me.

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

Professional & courtesy. Very good. I have worked with him for many years and I appreciate his help.

Mr Jeff Anderson was a wonder help in picking the right vehicle for me! His time was surprising wonderful. He organized and a professional. I'm happy with the service provided .

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I arrived at Reed Nissan & was instantly greeted by Kendal who is an excellent sales person there. Great hospitality & treats you like family. He is a for sure recommendation I’d refer to family & friends.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

My sales rep was David Rabias and he was very professional, patient and helpful throughout the entire process. I would recommend if you are looking for a new / used car to reach out to David Rabias and see how he can help you too.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Best experience I ever had leasing a vehicle. Brooke, my salesperson, was very attentive to my needs and professional throughout the entire process. She went above and beyond to ensure I was completely satisfied. The entire transaction took place online and by phone, without even stepping into the dealership, due to COVID-19. Brooke, Jeff, Zach and Barbara (from sales,finance and delivery) all worked together as a winning team to provide me with the most affordable, comfortable,easy and pleasant ride possible. Best of all, issue free! I highly recommend this dealership and Brooke to anyone looking to purchase or lease a vehicle. Thank you Starling!

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

This is a Cadillac Dealer and is the "Cadillac of the dealers"! Christian and Octavio made just our dream come true! They work with us and made every single possible effort to make our experience smooth and feasible. They are really customer focused listening to you to see how they can help for , off course, selling you a car but for you to be able to buy the car you want. They really let you feel like a family, take their time to explain you everything you need to know including helpful advice about cars, loans and more. Also I found out that Cadillac offer really a good value for the money, luxury and quality products. I do really recommend this dealer as the go to for the legendary Cadillac brand cars of your preference. Wish them all the best in their project on building a state of the art dealership and much business to make customer happy as I'm with my purchase. Great job!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Carroll Cadillac North Orlando is a new dealership in Sanford. Their facility is under construction phase, however, they have an incredible team. They were friendly, professional, knowledgeable, and made the buying experience comfortable and easy. We would highly recommend them if you are considering purchasing a new vehicle.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

⭐️⭐️⭐️⭐️⭐️ Smooth, Transparent, and 100% Recommended! We had an outstanding lease experience at Carroll Cadillac of North Orlando! From start to finish, everything was handled with professionalism, efficiency, and genuine courtesy. 🙌 Christian Rodriguez in Sales was exceptional—no pressure at all, just honest guidance and support throughout the process. He made everything feel smooth and stress-free, answering every question with clarity and patience. 💼 Mike in Finance was equally impressive. He walked us through every term from the beginning with total transparency—no surprises, no manager runaround, just clear, straightforward service. We truly appreciated how professional and on-point everything was. ✅ If you're looking for a dealership that values your time, treats you with respect, and makes the entire purchase or lease process seamless, we highly recommend the team at Carroll Cadillac 100%. This is how car buying should be done! 🚗💨👏

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Really liked the car and staff was great to work with. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

This is an amazing dealership. I highly recommend them. They have a wonderful selection of vehicles to choose from and the staff was fantastic and helpful. Victoria was our salesperson and we were her first sale. She did a great job and I know she’s going to do great. Thank you, I can honestly say it was a pleasure doing business here.

I've owned my Escalade for one year and I love it I've always wanted one and now I am so happy 💕 Thank you ❤️

Saw the car online as I was looking for a gently used Yukon or Suburban. Checked it out in person and fell in love with the color. Went back a couple of days later and was able to work out a great deal with Jeff. He took care of everything. Everyone should have such an easy time buying a car! Would definitely deal with Southern Trust Auto again, even tho they are two hours away!

This car would meet all my needs, travel in comfort, sits up high and rides like you could just. Keep right on going into the sunset

Everyone at the Dealership were very nice and helpful. Our Salesman, Chris, was very patient and not pushy at all.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

My experience was amazing and I would definitely recommend coming back here again, the costumer service was great.👍

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I had a wonderful experience with Jacob Hopper, who sold me my 2020 XT6. Jacob helped me make the decision about which Cadillac would be best for me. He knew everything about Cadillacs, and shared his knowledge with me when I had a question. Jacob was not pushy whatsoever; he simply is a nice guy who sells Cadillacs. I will buy from Jacob and Massey for my next Cadillac.

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

Great place with a great service department. Been going there for years honest and reputable and do a great job of keeping my multiple Cadillacs in fantastic running condition. Special hats off to Mike Chernow service manager Who is just a great guy and genuinely his customers interest at heart.... a rare find in these days and who have served us so well over the years ago. I go their with confidence and trust them implicitly. Matt Pelphrey our service rep is awesome and always gives us great service! Also love the sales department Michelangelo Copeland is a great rep to do business with... no high pressure tactics... easy honest fair deals highest recommendation for him personally... also very much like Jay Halili the manager and Eloy Moldanado.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Good, friendly, cordial, timely, excellent. We just couldn’t agree on a value of the vehicle I was interested in.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!