Used Cadillac Escalade for sale near Arbutus, MD

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Aaron was very professional and great to work with. He worked with me on getting everything done and help facilitate everything I needed!

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Jim Colman Cadillac creates a superior service model for buying cars. I worked with Nelson, Brendon and Gadwin. Nelson was especially focused on making the buying experience enjoyable and simple. I recommend anyone to trust the team at Jim Colman Cadillac. 6 out of 5 stars.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

This is the only dealership I have ever brung my vehicle to. The snacks and drinks they provide is a plus, and never have any issues with customer service or the service provided.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Jones did everything from registration to tags and new license plates. And I was able to drive home in my new vehicle that same-day. Salesman Wayne, took me over to Enterprise to return my rental at 4:30 before they closed. They towed my old car from its location to them next day. And Wayne even helped me clean out my belongings from the old car. Nothing was left to question. I Highly recommend Jones Bel Air Nissan Ask for Wayne, he will take care of you.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Great dealership with excellent service communication. I have been there several times with my Telluride and have always been treated fair and with timely turnaround.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

JR and the team was superb! The buying experience with Sport was non stressful. They truly know how a customer is to be treated with knowledge and understanding!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

This dealership was to me way down in Pasadena. Truthfully thought about turning around on Wednesday. Decided to keep going. Arrived and was met by Robert, a totally up front individual. He pulled out the vehicle gave me keys and said try it out, I will talk to you when you return. The professionalism he possessed was exceptional. We had a 45 minute discussion and I bought the vehicle. I explained that I had no way to get back to the business, from just below Towson to pick up the vehicle. Robert didn't hesitate and said not to worry we will work something out. They delivered my vehicle on Friday and gave me gas $. This was totally the exception and a worthwhile experience.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I am writing this review. To let customer know. To make sure you check out your vehicle before leaving the lot. I reported a clear coat issue to the service department. The Service Department Manager told me that I was the cause of the damage paint. The vehicle only had 7 miles on it when bought it (brand new). I went to Corporate. They didn't even consider my concerns. Don't get me wrong. I love the car. Just not understanding why tis couldn't be resolved. I paid a lot of money for the car and get treated like I don't matter. I have no reason at my age to lie about something like this.

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

We have always had a positive experience at Upper Marlboro Ford. The automotive service we received for a recall on our Mustangs met our expectations and we will continue taking our vehicles there to be serviced. I would also like to note whenever we visit the main showroom we are greeted immediately with a warm, friendly, and very accommodating staff!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Our appointment was at 8am, we were out of there by 8:20. Amazing service! The coordinator helping us was welcoming and very efficient.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it