Used Cadillac XT4 for sale near Spring Valley Village, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

It was a good experience no hassle everybody has a pleasant attitude. Was called as soon as the job was completed. Thank you for your service.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Ever Rodriguez made it an amazing experience and I'm so grateful. Will recommend this place to anybody that needs a car!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

I?ve been to several Chevy dealers, but Classic Elite Sugar Land stands out by far. The staff treats you like a person, not a problem. Huge thanks to Irineo Sanchez for great communication and an EV rental. The Ultium EV was impressive, and the techs did excellent work. Highly recommended.

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

Service was great and efficient. People were very helpful as soon as I walked in the building. I would definitely recommend this dealer to anybody.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

We had a great and pleasant experience....made seamless by our sales professional Mo and Jaime at Finance/Closing. They were helpful and professional throughout the process. We were not really in the market for a new car our sales professional Mo presented us a very enticing proposal that included our trade-in and made us see that a new car made great sense.

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

We bought the 2006 H2 Hummer It was clean and very well kept We would recommend Emmons to others in the future 👍🏿

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Josue was courteous and professional throughout my visit, Josue answered all my questions. I set an appointment and drove into Lone Star and did not have a long wait.

Greeted with several disappointments coming from an Audi. Regardless, my next vehicle will be another Cadillac or Lincoln. I my opinion the XT4 is the best looking compact suv.

Excellent service from start to finish when purchasing my car. The team was professional, friendly, knowledgeable, and made the entire process smooth and stress-free. Just like yesterday when returning for service.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.

First time love it and the service was fast and reliable customer service was great one thing they need is breakfast in the morning like donuts

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

I had an outstanding experience purchasing my used 2023 Cadillac Escalade from this dealership. From the moment I arrived, the staff was welcoming, professional, and genuinely focused on making the process smooth and stress-free. The sales team was knowledgeable and transparent, answering all of my questions without pressure and providing clear details about the vehicle?s history and features. The Escalade was in excellent condition and exactly as described, which gave me confidence in my purchase. The entire process, from test driving to financing and final paperwork, was efficient and well organized. I truly appreciated the honesty, attention to detail, and commitment to customer satisfaction. If you are looking for a quality vehicle and a hassle-free buying experience, I highly recommend this dealership. I love my Escalade and couldn?t be happier with my decision.

Clyde helped us get our new car. He was great and answered all of our questions. If you need a new car look for Clyde!

This car is fun to own but it is very light & I feel it in its handling. I like it’s styling, interior & exterior & stereo.

Katy Toyota rocks! Here's a shout out to Marci Simpson, who helped us better understand the many options for leasing one of their new cars. She was pleasant and friendly and a delight to work with. Never felt pressured--really appreciated her honesty and patience explaining details of several options we had. She genuinely cared and was committed to meeting our needs and we feel much better knowing what is financially attainable and practical. Past experiences with other car dealerships for me have not been good and none come close to the great service she provided. Hope to lease a Corolla Cross or other hybrid soon as we're working to get our finances in order. Really appreciate her time showing the new hybrids available. Will definitely come back to see her when we are ready to move on this. Great dealership, friendly professional people there.

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

Nick was great and took the time to show me two cars that I was interested in and then answered all my questions. Entire team stayed late on a Saturday night to help me finish the buying process so I could take my new JCW Countryman home.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Car was as represented. Sales staff were friendly and on point. No up selling pressure. Bentley brand was well presented . Senior management was warm and welcoming. Highly recommend doing business with them.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427