My experience was amazing! I dont have good credit, and was nervous, but everyone was so friendly and down to earth it made my car buying experience so much fun! Im in love with my suv (nissan rogue.) Randy really took the time to work with me and explain things, were upfront and honest, and i feel i got a very good deal. I will never go anywhere else to buy a car. Randy was amazing, and I feel they are prob all great, was up there for 2 hrs and talked casually with most the guys there and it was a very friendly atmosphere. I'm an EXTREMELY happy customer!
Best car shopping experience I've ever had. Zero pressure. Zero games. Great selection. Great customer service.
I drove 2.5hrs to this dealership not knowing what to expect. Told my wife for our next car (as I will advise friends and family), it's worth the drive. Greg and Casey were amazing throughout the process.
Simply put, shop here. You won't be disappointed. They'll ruin it for other car dealers...
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
I had searched several dealerships and discovered that the used inventory at this dealer is far better than most. The staff and GM are all very well informed and delivered what they represented including a reasonable trade in allowance. Overall awesome experience!
I purchased my Honda from Alec Alksnis, he made the experience fun and was extremely Knowledgeable!! I really appreciate the time he spent with me going over all the features of my new car! Highly recommend purchasing your next car from Alec!
Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.
I recently purchased a GMC Terrain from Coughlin and it was absolutely the best car buying experience I have EVER had. Shanna, the saleswoman, was absolutely the best. She was professional, yet I felt like I was sitting there talking to a friend. She is an absolute gem! I was literally in and out in less than two hours, test drive, financing and all. I didn't feel pressured at all and everyone that I came across at the dealership was super friendly, helpful and wanted to make sure I was COMPLETELY happy with my buying experience. I will DEFINITELY go back to Coughlin and refer my family and friends there!!!!!
I was recently looking to buy a used truck and I sent a request for information on one I was interested in and received a response in a very quick and timely manner and even though I didn't end up buying from them I would definitely use it again
Good Selection of Used Vehicles. Test Drove several vehicles. No high pressure sales. Buying and financing transaction went smoothly. Purchased a Used vehicle from Bobby Layman GMC. I would recommend dealership to other patrons.
Went there to check out a used SUV they were friendly and helped get my wife and myself into a nice SUV.
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