Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
Through the years I have purchased many vehicles from many different dealerships and I have to say that Schoner Chevrolet provided my best experience ever. I don't have a single bad thing to say. From start to finish they took care of me and answered any and all questions with very knowledgeable answers. I would definitely purchase another vehicle from these guys. Couldn't be happier with my car and with this dealership. 5 Stars!
Purchasing a new car is stressful to me; however, VanDevere made the experience pleasant and took some of the stress away. I found Rita Furino, Bob Berger and Joe Caspary very helpful, honest and friendly. The facility was welcoming and it had a wonderful area to discuss the car, wait for needed paperwork and make the necessary business arrangements that I needed. I will definitely be a return customer!
Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.
I recently bought a pre-owned Jaguar from Steve Turner at Dave Towell Cadillac. From start to finish, the buying experience was smooth and seamless. Steve really went the extra mile throughout. I highly recommend the dealership in general and talking with Steve in particular.
Purchased vehicle from Dave Towell Cadillac through Bill Woods. Start to finish process was great! Never viewed the vehicle in person; purchased on internet. Vehicle was delivered and look pristine. Found minor issue with armrest on captain's chair in second row. Took it to local Chevy dealer for repair and Dave Towell Cadillac covered the repair cost in full. They certainly we're not obligated to take care of the cost of the repair as the agreement for the delivery of the vehicle was 'as is'. They however stood behind the vehicle with integrity. Thank you to the service department at Dave Towell and Bill Woods! My local Chevy dealer said what Dave Towell Cadillac did for us was basically unheard of and the service department at Dave Towell was phenomenal to deal with- seamless. Thanks for a great experience Dave Towell Cadillac and Bill Woods! Would definitely deal with again and would highly recommend. Ask for Bill Woods!
The appointment took a little longer than I thought, but an electrical connector needed to also be replaced. I was able to get my car in for service the same day that I called, which was great since I was leaving on vacation & needed a headlight replaced. I was able to work thanks to your WIFI & the car wash was greatly appreciated. Thank you
We returned to Dave Towell Cadillac because of the experience we had with our salesman Ted Davis. Ted is a low key, experienced gentleman. We did purchase a beautiful extremely low mileage used STS. Murphy's law did come into play and we did have a problem with the car immediately. I called and Ted came to work on his off day and made sure that we were taken care of. I will hold judgement on the service department until we get our car back By all means, visit this dealership and ask for Ted. He will treat you with respect and be certain to match your needs with the car you need.
The experience with the dealership was grade A!
Jeff and his fellow co-workers were a supportive bridge during a questionable period over the warranty coverage. They stayed neutral but informative during each stage of the warranty resolution.
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
We were expecting to get a lot of the same experience that we dreaded from shopping in the past. Found our new SUV on cars.com and planned a whole Saturday around trying to get a fair deal and get back on the road. We were literally in and out of Sarchiones in about an hour and a half and didn't find any of the headache we had expected. Fantastic people and we'll definitely be back for our next one. Thank you Chris and Angel!
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