Used Cadillac SUVs for sale near Baytown, TX

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Amazing experience! Steven Verizzi was wonderful to work with. This is the third time we bought a vehicle from Emmons Autoplex, second time that we worked with Steven Verizzi and we couldn’t be happier, he is absolutely amazing! And their coffee machine is great too.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

The service advisor that helped me was very honest about what my truck needed. I received great service while waiting at the dealership, and was updated frequently.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I highly recommend to buy your car here ask for Luis or IC they will take care of you! All staff is so friendly and professional! 😀

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

This is my second time buying a Mercedes from Star Motors Used car dealership. Tony helped me with my first car, and Justin the Used Car Manager helped me with the second one. I purchased the second one today and I am extremely happy. The Used Car Team is extremely kind, and professional. Justin made sure all of my needs were met, and the experience was grand. He always makes me feel like I’m important and my satisfaction matters. Thank you Justin, you are a class act.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Ron Craft did great! It was a good buying experience. 10/10 recommend. John was very helpful and made sure we had everything we needed and wanted.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Good customer service. Everything was well explained and the process was seamless. The staff were helpful and very knowledgeable and professional. Will definitely do business with them again.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Muhammad Abbasi, was a great person, am very satisfy with their work . Thank you America's Xtreme Auto.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Very professional, great group. Last Tesla I bought was purchased from a group that sells 50-65 teslas a month (idrive in Carrolton tx). Auto Boutique surprised me, and managed a Tesla sale like a group that sells 10x more of these technically challenging vehicles. They got the car added to my Tesla app quickly and I left the dealership able to supercharge and drive 6 hours to my home. The young guys ( Ethen Beck and Enrique Ovalles) were very Tesla literate. I'm a contributor to a tesla owners forum and have over 4 million content views, so I'm not a Tesla Newbie. I have a 2016 model s p85, a 2021 model y dual motor, and now a 2021 refresh model s long range to replace the aging ap1 car. These guys had the recurrent battery report in addition to the carfax so I could skip checking the battery. Staff went into service mode and we checked the error log. They got an update to post before adding the car and so I drove off in great shape!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

I recently had an exceptional car shopping experience at Auto Boutique. From the moment I walked through the door, the staff was incredibly responsive, addressing all my queries with patience and professionalism. They were genuinely helpful, guiding me through the process without any pressure, ensuring I felt informed about my choices. The politeness of everyone at Auto Boutique was particularly noteworthy; they made me feel valued and respected throughout my visit. I have not yet found a car that perfectly matched my needs but left with a positive impression of what customer service should be. Highly recommended for anyone looking for a smooth and pleasant car buying journey.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Best customer service, will recommend to my family members, Mike was very helpful and answered all my questions.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

This was my 1st visit to the Service Dept. & I was so impressed with Maysoon, my advisor. She went out of her way to assist me & to assure that my vehicle was serviced to my satisfaction. Very pleased with all of the attention those on staff afforded me. A great experience.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Worked With David R. and Alex N. in buying a 2021 BMW. Professional and courteous all the way around. Was the easiest car buying experience we've ever had. Stevn F. went through all the features and functions with my wife and he was fantastic. Great buying from them and would definitley recommend!

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Nestor did a great work helping us with the purchase process; without his help it would not have happened.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.