This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
The service effort was both quick and effective. The personnel were courteous and professional.
Very Reliable and stylish
by Blackpearl from Carbondale, IL
December 20, 2018
I love my new car! Georgia from Auffenberg Carbondale was awesome in assisting me with my purchase. I originally was looking for a truck but when I arrived I was informed that it had already sold. The car was my 2nd choice and I really wasn’t happy about it. Georgia assured me I was getting a better deal and proceeded to show me all the bells and whistles. By the time the test drive was over I had fell in love with the car. Couldn’t of had a better experience!
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
Best money ever spent on a new car!
by TexOkie from Wilson, OK
November 2, 2018
The impala is not only roomy with a huge trunk, but its fast and comfortable! To top it off, it gets great gas mileage!! It's the best car I ever bought, and the price was incredible!
I was very impressed with Jake Sweeney West. Andrew McGarr helped us out, answering any questions we had. There was no pressure, and he helped us get the best deal possible. Thanks again Andrew.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
Best car for the people who like to buy sedan cars
by Aman from Fort st john , British columbia
January 7, 2019
This car have all the features for whose people are looking for. This car is so comfortable no matter hows the weather. we can start our car from One cornor to another cornor of the world.
This is by far the BEST dealership in the Cincinnati area. Their customer service is way above standard compared to others in the tri-state. I had a wonderful experience with the sales staff and I never felt pressured. I felt that everyone there really cared about it being my decision and wanted to help me make the best choice. I had lots of questions, and they were more than happy to answer each of them. I had the opportunity to speak with management about my wonderful experience and I have to say that the management staff is just as friendly and helpful. They really wanted to earn my business, and I'm proud to say that I'm loving my new CX-5.
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
I have purchased 3 vehicles from Jake Sweeney Mazda West each time was a smooth seamless process with friendly sales and management staff. I found that when going to other dealerships the sales staff was pushy and looked down on me for being a women. Never once did I feel this way at Jake Sweeney Mazda West. I know that any time I am in the market for a new car I wont hesitate to pop in and I will get amazing service. if you are in the market for a new car I recommend this dealership over any others.
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
Latara and Tania!!Thank you Ladies so much. Yah did an Superior, excellent job on getting me in my 2018 Nissan Sentra you Ladies did a Good job @Jeff Wyler Nissan Fairfield Ohio. You Rock. Thank you for your help!!!!
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
THE MOST REIABLE CAR I EVER HAD
by BUBA 11 from Bolingbrook
December 29, 2018
THIS MEETS ALL MY NEEDS THE LEG ROOM ANDSPACE I NEED ,IWOULD LIKE TO GET A NEW IMPALA LTZ .SOMEDAYTO CONTINUE INJOY ING THE COMFORT
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
I purchased my Toyota from a dealer in Indiana back in 2009 and now call Kerry Toyota home. I had recall work that needed to be done on my vehicle and I was provided transportation to and from my home while repairs were made. The shuttle drivers were super friendly and Mr. Anderson the CSR I spoke with with was very professional . I was also able to schedule my appointment online which made things work out even better. A class act all around. I even received a telephone call from Toyota to check out how my experience was. I will definitely return and recommend Kerry Toyota to others.
Most reliable car ive owned!
by Sommer.Brendel from Columbus, Ind
January 2, 2019
This car met all my needs!! As a one care family this car was the most reliable car ive ever had. I would recommend KLM TO ANYONE!!
Stop by and see Mike he will hook you up with a new 2 you set of wheels.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
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