I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
I found this 2015 equinox on cars.com. I contacted the dealership and Chris was our salesperson. He was professional, courteous, thorough, went over and beyond on his service. He helped me find the best deal. I will promote to friends and family to check here if looking for a car.
I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art!
I am very surprised going to this small building. I drove up and got to work with Ross immediately and I was very pleased with his service from the first moment I met him and he went beyond what the last two months have offered me of constant car searching with disappointment followed by disappointment. He was so nice to work with and a real concerned gentleman, someone you would rather call a friend than a salesman. Ruth was a lot of personality and gave it to me straight as I was over extending myself it appears and worked with me on a deal. I have not yet closed the deal because I am in decisive but overall I am happy with what was offered from Ross and crew. I recommend this dealership and it is a great environment where I had no pressure.
I just purchased a BMW . I was treated with such respect and a unrushed purchase. The people that I dealt with are polite and pulled off my Miracle Approval. I am honestly recommending anyone looking for a vehicle to stop in to check out their inventory. Thank You Guys !
Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company.
In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us.
With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car.
Service department at Next Step Auto Sales is absolutely amazing. From the moment you pull up, they get it in, get it done and get it out at a great price. May not sound like much, but now a days, even something as simple as great customer service, has proven to be too much for other dealers.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
Easy to check in. Pleasant employees. Fast service. Very surprised and happy to receive a poinsettia plant & to receive a car wash.
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