Exactly as advertised!
August 6, 2016
I am an active military member stationed in Virginia. I was in the market for a small vehicle for my Daughter who attends school in Arizona. As you know, car buying can be a tricky, complex, and at times be a downright sleezy experience. My situation was made a little worse due to my inability to actually travel to Phoenix to make the purchase. This meant that my wife and Daughter, neither of which has ever purchased a vehicle, had to close the deal. I reached out to several dealerships in the vicinity of I17 and Bell road, most of which had fair advertised prices. However, once I got into the details that determine the out the door price, the shady/sleezy part showed its head. Mandatory tint, mandatory paint protection, extra charge for warranty, extra charge for a cash deal. All garbage used to justify a lower advertised price and prey on clients with inexperience, low credit or low IQ. There was no way I was sending my family into that mess. One of the many discussions I had with the many dealerships was with a man name Brian Cruz at the Bell road Hertz location. From moment one he gave it to me straight. No haggle means no haggle. Can't adjust the costs to meet my budget. The deal advertised is the deal. We worked through the numbers and not only were they fair but they were also considerably lower than the competition. No kidding $2,000 less than the next nearest competitor for the same car and mileage. I know Brian doesn't get to set prices or sales policy at Hertz but he does get to be part of it. Thank you Brian and thank you Hertz for cutting an honest and fair deal from moment one in the process. I will recommend you to anyone in my circle of family and friends! Enemies can go across the street!