I was looking for a CPO Acura TLX All Wheel Drive. There are not a lot of them out there particularly at this time of year. I have been getting my car serviced at Elite Acura for years and have always had positive experiences.
I met with Giovanni Paparo and he showed me a 2015 TLX all wheel drive. He was very personable and no pressure at all. I purchased many cars over the years and Giovanni made this one of the most pleasant experiences. He gave me a better price than other Acura dealers that had the same car with the same equipment and mileage. There was no back and forth or "I have to talk to my manager, etc." He made an offer. I gave him a counter offer and we met at a place where we both felt the deal was reasonable. He even came in on his day off to accommodate my schedule. When it was time to sign the papers, Adriano did a great job explaining all of the additional warranties that were available. There was no pressure or trying to talk me into something I did not want.
Giovanni and Adriano are the guys to see if you are in the market for a car, whether it is an Acura or otherwise!
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
Friendly, Trusting Staff gets You in the Vehicle You Want!
by RWILKES0 from DealerRater.com
November 6, 2018
I was looking for a specialized vehicle that could tow horse trailers and yet provide comfort and style. I went to the dealership closest to the house and was hooked on the Armada from the moment Jimmy showed us one on the lot. We then requested a very specific color/interior scheme and they found the car that day and we were driving by the end of the day with a great deal. Jimmy, Ishon and the entire team made it easy and the experience was very positive. My wife LOVES the SUV, the technology onboard is phenomenal and the seats are the most comfortable seats I have ever sat in.
Initially it took a little longer than I feel it should have to be acknowledged. However, once someone greeted us and we explained why we were there the remainder of our time spent was smooth. Unfortunately, we decided not to purchase the vehicle. But if something else were to pop up in their inventory we would revisit.
I called on a Thursday and spoke to Jay. He was very friendly and upfront! As many car salesmans appear to be pushy on the phone to make a sale,Jay was not! I ABSOLUTELY enjoyed talking to him. He had a great deal of knowledge on the vehicle and by the end of the night I had made the decision to drive down 5.5 hrs to go pick up my vehicle. I was greeted by the owner and signed papers with Greg. What a group of wonderful men. Very professional, dealership clean and my vehicle was all ready to go! Not only did the ride home go smooth, Greg actually followed up with a phone call to ensure I made it home safe and had no problems. Unlike an experience I have had in the past with another NJ dealership...High Quality Imports was truly worth the drive and I will definitely come back and recommend this dealership to friends! Thanks guys Western NY Loves YOU!!!!!
Smooth buying experience, they have a large selection of vehicles for every budget. Max was my salesperson and there was no pressure involved. He showed the car and answered all my questions. I walked out with a brightly detailed low mileage 2014 Yetta for my daughter. Couldn't have been any smoother.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
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